Chief Construction LLC
OH-59, Ravenna, OH

Chief Construction LLC Reviews

2.6 stars based on 10 reviews

Featured Comments:

• S

  Sierra Otermat

  1.0

  Would not recommend for insurance claims. Typical general contractor -great customer service up until the point they secure your business. They'll come in right at your insurance claim amount and then skimp out on the work they think they can get away with not doing - while of course charging you for it. In addition, they like to no call, no show and then show up whenever they feel. We actually had a crew member show up unannounced at our house at 8:30 on a week night to wrap up the project. That was comforting. Overall, the quality of the work was average - not great, not horrible. Just know what you are getting into, lookout for yourself and know that there will be babysitting. Our project has been wrapped up for a month now and we are still going back and forth with them to get our insurance company what they need.

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  Response from the owner

  We're sorry that you've had a bad experience. It helps to know who your sales representative is. We've searched, and your name is not associated with any previous projects of ours. If you could call the office, we can help take care of whatever information you need to satisfy your insurance company, if we haven't done so already. We're happy to hear that you didn't have any issues with the actual workmanship. We do appreciate your business and the feedback you've provided. Your comments will be taken into consideration moving forward as we continue to perfect our processes.

• C

  Casey Cerreta

  1.0

  BEWARE! We hired Chief Construction to replace our roof and they strung us along for 2 months. We could not get them to commit to a start date. We had to continually call to find out what was delaying things. We were shuffled around to multiple people and were just told things to pacify us (we will come out to measure for a second or a third time, our metal supplier is backed up, we will start the following week, then the week after that, and on and on). Finally, they just told us they will not do the job even though we had a signed contract and put down a significant deposit.

• J

  J H

  1.0

  I have been fighting for over 10 weeks for this company to finish the job. They won't return calls and the rare occasion that you can talk to a live person , you get lied to. "Next week" never seems to get here. They completely scammed me/ my insurance company out of $8,900.

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