CBX Roofing
Ridgeline, South Ogden, UT

CBX Roofing Reviews

4.4 stars based on 141 reviews

Featured Comments:

• L

  Liesa Stockdale

  5.0

  I was left hanging by another roofing company when I called CBX to help. They kept in constant contact while we set up the job, worked with my insurance company, and replaced my entire roof in one day. It is beautiful! And Landon was a pleasure to work with. Means a lot to a single woman to get such reliable service like this. Call them. You will not regret it!

• J

  Jeff Stuart

  1.0

  The customer service was very poor. I dealt with a woman over the phone named Sarah who at first sounded very sweet and nice and then was very disrespectful and raised her voice with me. I was nothing but kind, asking questions and trying to correct her when she was wrong on something. She insisted she was right about everything and I was wrong. I told her to communicate with my insurance since they had been trying to get a hold of CBX and then she hung up on me. When I tried to call back she declined my call. Her attitude towards me very rude and is the whole reason I took my business elsewhere. Hopefully her manager handles it otherwise they are going to lose a lot of business.

• L

  L H

  1.0

  DO NOT sign their contract! They want to charge you $1k just to cancel. I worked with Kaipo who required a signed contract. They tried to milk our insurance company for more money. They were silent for months at a time. Would not return calls or emails. He LIED and said the work was not warrantied unless they did the whole roof. (Their contract said otherwise.) Finally, after 6 months, gave me a quote on the whole roof (insurance would only pay half). The quote was too high and I wanted to cancel but they got very RUDE. Finally asked to speak with his manager. Received an email the next day saying they WOULD NOT HONOR their part of the contract to do the work the insurance company approved. Wasted 9 months with CBX. They don't even deserve one star.

More reviews (7)