Cascade Roofing Co
7th, Novato, CA

Cascade Roofing Co Reviews

2.7 stars based on 6 reviews

Featured Comments:

• B

  Bryon Deaven

  1.0

  My experience with this company was extremely disappointing. The contractor showed up to give me an estimate to repair some tiles, rehang some tiles replace or install some flashing and give me an overall assessment of the condition of my tile roof. As I said Ryan showed up on time, I was not home, but my friend was here cleaning my house. I was told by Ryan that he would forward the estimate. Almost 3 weeks later, no response. I have called Ryan’s phone, the office phone and still to date, no response. UNRELIABLE! Do not use.

• T

  Tim Blofeld

  1.0

  Installed a new roof in 2016 with a 10 year guarantee. Leaked in 2019 during heavy rains and Cascade never returned calls or texts. Had to hire another company, which showed me, while making emergency repairs, why the initial installation was incorrect, causing the subsequent leak. So the installation was unprofessional and the guarantee was worthless.

• D

  Darius Sprite

  1.0

  The Worst! I had a flat tar & gravel roof- very small square shaped house. They removed my skylights and proceeded to break one of them when re-installing- and never mentioned it to me. They disconnected and tarred over my outdoor light- rendering it useless. And, shattered the big bulb from that light leaving glass all over my yard and didn't clean it up. Also- never mentioned it to me. The work was done in the summer and it was super hot. I provided lemonade, water and snacks for their crew and even stupidly tipped the foreman (Ryan? not sure of name). There was an unseasonal rain a few weeks later before they had applied the final coat of whatever material they use. It was clear that water was pooling in areas that were not going to drain. They looked at it, did some hasty repair and left it. Then the real rains came. And, guess what? My new roof leaked! I had a big leak on my child's bed. It hadn't leaked before they replaced it. They "repaired" it- except that the leak never went away. I had another company try to repair it. In the end I got an entire new roof by another company. Cascade was a nightmare and the owner and his son did not stand behind their work. AVOID!!!

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