Carolina Contractors, LLC
Lloyd, Greenville, SC

Carolina Contractors, LLC Reviews

4.6 stars based on 9 reviews

Featured Comments:

• K

  Ken Graves

  5.0

  Nick and company did an AWESOME job with our roof! His inspector walked the roof and noticed hail damage we were unaware of. The inspector coordinated with State Farm, and we are proud owners of a brand new roof. Thanks, Nick, for going above and beyond to insure we sustained no interior damage because of our damaged roof. Many neighbors have observed your professionalism and asked for your information.

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  Response from the owner

  Thank You Ken!! You and your wife were amazing clients!

• D

  David Bibb

  5.0

  Nick Martin knows and understands the value customers assign to professionalism and customer service. My roof was damaged by a hail storm and Nick and his team worked deligently with my insurance company (who were not easy to work with) to gain approval for their portion of the costs associated with this project. The job was completed in a very professional manner and all the trash from the old roofing materials were cleared from my yard and hauled to the recycling center. I would recommend Carolina Contractors,LLC to anyone needed roofing services.

• J

  JERRY

  1.0

  The "salesman" who roamed our neighborhood for business inspected my roof and said it had enough hail damage to definitely warrant a claim. I asked him several times if he thought it had enough to justify a valid claim and he always said , Oh Yes. So, I file an insurance claim with his assistance and my insurance company sends their inspector & claims adjuster. They found the very opposite, hardly any hail damage at all and nothing even close to justify a new roof. So now, I have been DUPED in their efforts to get more business! And, by filing an insurance claim, I will now lose my claim-free discount and my homeowners insurance will therefore increase significantly at renewal because of filing a "frivolous" claim for them. This company sure didn't work well for me and this certainly seems like a deceitful practice they use! 12/5/21: In Response to the Owner's 12/4/21 Comments to my Review: Then, perhaps someone should improve their record-keeping skills?? Your rep, Ubaldo, inspected the roof 6/19/20 & 3/26/21, filed claim 3/29/21 & met insurance adjuster/inspectors 4/1/21. I also previously had another roof inspector evaluate (2nd Opinion) the roof and he stated "... not enough damage to submit a claim." And I was told that you (Nick?) had reviewed the insurance denial. So, again I question what was the justification to submit a claim when everyone else was saying "...not enough damage to submit a claim..."? As I stated before, now I am a homeowner that will be insurance-penalized because of a BAD DECISION from your rep to file a claim. 12/13/21: Well, Nick, I thought that you would have responded by now to the info above that you requested from me. Do you not have any further comment or advice as to how this can be remedied somehow in the future??

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  Response from the owner

  Jerry— I’m sorry you didn’t get approved! I’m looking through my records for the last 2 years and I don’t have a “Jerry” on file. My company’s practice is to file only if there is enough damage.. we make no money, nor do we generate business if we get a claim denied. Again— I’m sorry for your experience. Please let me know what I can do .. thank you!! Also please give me the reps name as well.. thank you!! 1/15/2022 Jerry you've given much detail on an array of your overall experience. I still do not know your last name, where you live (which if a claim is denied we don't keep record), nor do I know with whom your insured. I can understand you being upset with not getting approved, but blaming my reps/company doesn't seem reasonable... considering no claim can be made without the consent of the policy holder (YOU). All my reps are taught that no matter how bad the damage is in our eyes, with insurance it is always 50/50 and I'm quite certain that Ubaldo discussed this with you. Again-- I apologize for the denial but we don't control the insurance company. The dates you specifically pointed out are almost at a year and the second one will be almost 2 years in June. A bad decision on my rep will equally be a bad decision on your part as well.. as I stated before it is your policy and no one can move on your policy unless you agree. My rep had every good intention of getting your roof approved because I would presume that we have done multiple houses in your area, and he had no reason to believe that the damage wouldn't suffice a claim. There is nothing to remedy other than to tell you I apologize for anything that may have been misleading. My direct number is on this google page so is my office location.. this doesn't seem to be as big of a deal, other you wanting to leave a 1 star review. If you need anything you have my number that's been on google since 6/2020.

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