Canton Lumber Company
Buffalo, Canton, TX

Canton Lumber Company Reviews

4.6 stars based on 43 reviews

Featured Comments:

• S

  SolarWorld LLC

  5.0

  Highly recommended! The good old boys at Canton Lumber I Will always have your back. With straightest wood available and competitively priced. Solarworld LLC approved

• C

  C

  1.0

  Horrible customer service I’ve experienced in a while. Called and preorder material was told it would be here today 12/3/2021. Promised he’d called and let me know when I came in so I can grab it. I called today to see if it had came in, the worker went ahead and sold it to another customer before even notifying me that it arrived. How shittty is that. Then asked when I can order more was told a couple weeks. The worker told me I couldn’t pay upfront so that this wouldn’t happen and he told me doesn’t know that price until it comes in. But quoted 24 a sheet not even 5 days ago. I’m really disappointed in this customer service. I don’t not suggest ordering nor giving your money to someone like this.

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  Response from the owner

  Mr C, We are sorry to hear that you had a bad customer service experience. Canton Lumber works to provide the best customer service possible, especially during these difficult times of shortages, material allocations and increases. Certain stock materials are ordered without the knowledge of availability or current price. Therefore, promise dates and quoted customer pricing are not typically given since we cannot guarantee that quoted price when the new stock arrives. Stock material arrives to us as it is allocated which means in your particular case, we had four units on order but received only one unit which was sold on a first come first serve basis. We apologize if you misunderstood that stock was preordered specifically for you at a specific price. We hope that you will give us another chance to provide for your building material needs.

• T

  Tony Chamberlain

  5.0

  Very friendly staff. Great prices. Large selection. Filled my order and loaded on my trailer. Great job guys. You have my business for good. Thanks for everything.

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