CALL REEVES ROOFING - CONSTRUCTION
Southport, Roebuck, SC

CALL REEVES ROOFING - CONSTRUCTION Reviews

3.4 stars based on 51 reviews

Featured Comments:

• L

  Luke Niemela

  1.0

  DON'T CALL REEVES ROOFING CONSTRUCTION. The company does not care about their customers, only money. In May of 2017 we had a new roof installed and I caught the crew installing shingles without first putting felt down. No one from Reeves Roofing Construction was available to supervise or would respond at all while the job was being done by sub-contractors. I talked with the owner Ken Reeves and he didn't do anything to help , was rude, and did not care. He just wanted to get paid...without finishing the job. I paid them. Now in December 2017, shingles are falling off the roof. Shingles should all have 6 nails in them, these were barely put on. No one at Reeves Construction, Roofing, Gutters, Siding really cares about doing the job right. The workmanship is terrible and the experience terrible. I would not recommend Reeves Roofing construction for anything. Reeves Roofing Construction provided a bad experience and a terrible product and charges a premium price. When the owner Ken Reeves will not stand behind their work, then you know the rest of the company won't. I would not do business with Reeves Roofing Construction company of Spartanburg, SC.

• R

  Rosebud Red

  1.0

  May 2020... Highly rated roofing companies would have obliged our pleading for the opportunity to conduct a simple, inexpensive roof leak repair on a new 3 year old roof replacement due to improper workmanship due to installers. Hence, these companies stand behind their work and offer quality workmanship warranties. These companies satisfy paying customers and are always highly recommended. Reeves Roofing workmanship warranty is one year, two years? Employees not sure? Or you can pay to extend warranty? Install, walk away and pray nothing happens. After many calls and no-show appointments, through April/May 2020, a Reeves inspector unexpectedly arrives on 5/5/20 to look at roof leak. Inspector demonstrates, from photos on his phone, the water leak was coming through an unsealed soft metal vent cover due to the installers improper workmanship. Cleverly, Inspector directed me away from roof leak area and cunningly changed solution to attempt to create a contract for a new roof replacement due to hail damage. Reeves owner claims that he and I both contacted insurance company to request claim due to hail damage which was false. I never contacted insurance company to request roof replacement claim in May 2020 because there was no hail damage. A+ rated roofing companies inspected my roof and determined that there was NO hail damage to my roof to warrant an entire roof replacement. Reeves Inspector demonstrated a photo from his phone, of one single shingle with two discolored spots, side by side, that was to indicate the necessity to replace entire roof. No one has been able to locate that one hail damaged shingle. Reeves Roofing- Construction just earned another negative review, complaint, and disgruntled customer.

• C

  Cathy Boggs

  1.0

  Absolutely Horrible. This was the worst experienced as home owner I have ever had. The horrible workmanship and customer service is appalling. Reeves installed the wrong color shingle and used the wrong size nail ruining our back porch ceiling. We have had leaks resulting in 4 rooms with water stain damages. In 3 years, the shingles are falling off!!! This does NOT happen if you get a quality roof!!! Reeves is unresponsive, they lie, they do not show up as scheduled and they do not care about making things right. For every 10 calls you make, you may get one return call. I have asked to speak to Mr. Reeves multiple times and Donna Reeves said "He does not want to talk to you". I called back due to the zero response and she said "I will pass on the message but don't expect a call back". Again, after no response I called Reeves again to let them know that I would be filing a BBB complaint if I didn't not get a call back. So, I want to warn you to chose a roofing vendor that actually does good work and provides customer service. Reeves construction does not care one bit about their reputation and it shows. Their customer service is appalling. I have spent thousand in repainting ceilings and having my roof fixed properly. The B- rating on BBB is far to generous. Reeves construction is only deserving of an F. Please protect your home and your sanity by choosing another roofing option.

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