Builders FirstSource
40, Heber City, UT

Builders FirstSource Reviews

4.7 stars based on 9 reviews

Featured Comments:

• R

  R. Holdaway (Chipandsalsa)

  5.0

  BFS has been incredible to work with! The entire crew is knowledgeable, kind, and quite resourceful! We appreciate it all! This deck couldn’t have been built without y’all!

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  Response from the owner

  Hi Rich, thanks for taking the time to share your feedback with us and leaving a Google review. We are very happy to hear about the level of service you received while completing your project and we'll be sure to pass along your comments to the team. Thanks again, Rich — we hope you're enjoying your new deck!

• S

  Stephen Fackrell

  5.0

  These guys are a complete joke! Quoted a price for a beam and then when I went in to pay the next day they raised the cost by $6.50 a foot. 11/14/2021 Called Dan to discuss the matter and he agreed to provide me with a in store credit for the difference between what I could have purchased the beam for through a different vendor and appears to be willing to work with me going forward thus I have changed my review score to reflect the current circumstance.

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  Response from the owner

  Hello, thank you for taking the time to share your feedback with us through your Google review. Our business is built on providing every customer with quality building materials and helpful, knowledgeable service. I am sorry to hear about your recent experience and we would greatly appreciate the opportunity to learn more about the concerns you raised. At your earliest convenience, I encourage you to contact our General Manager Dan Edwards to explain your situation in a little more detail and for us to address your concerns. Dan can be reached by email at [email protected] or by phone, 435-657-0297. —Nolan

• J

  James Demita

  5.0

  Customer service is great! They bend over backwards to help. It’s a busy time in construction, they go above and beyond. The reason there are not more positive reviews, is because all the contractors are satisfied, and dont have time to write a review.

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  Response from the owner

  Thank you, James. We always aim to be the best partner and resource we can be for our customers. We appreciate the feedback!

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