Bow Tie Roofing
Zanderson, Jourdanton, TX

Bow Tie Roofing Reviews

1.6 stars based on 7 reviews

Featured Comments:

• R

  Rebecca Walls

  1.0

  I am writing this on behalf of my parents so that hopefully no one else will be victimized... The reviewers are right, Do not give any money until supplies are delivered and work is completed!! On 9-2-16 I wrote a $6,336.00 check for a metal roof for my house and garage to Bow Tie Roofing Jourdanton, Texas. He owner of the Jourdanton office when I wrote check was Joshua Norris. I was told the deposit was for roofing materials and upon receipt of the deposit materials would be ordered. I spoke with Josh several times regarding when my materials would be delivered and when construction would be started. I heard every excuse including my wife is having twins. I inquired if this would prohibit my roof from being completed and how I would be able to reach Josh Norris. He assured me he would be checking his emails and answering his phone. On October 19, 2016 I received an email from Josh Norris stating supplies has been ordered. I continued to email and call. I was not able to reach Josh any longer. In February, I was told the Jourdanton office had been closed and their files had been moved to New Braunfels office. I was instructed that I should contact the New Braunfels office. I called and spoke with Jason Roberts. He explained how he allowed franchises to be purchased so that his roofing company could grow and he could sell roofing materials to the franchises and make a little profit. Jason Roberts said unfortunately due to poor management the franchises did not take care of their businesses so he closed their doors and took the files. Jason Roberts said Bow Tie in New Braunfels would be putting my roof on. I signed a new contract with Bow Tie Roofing in New Braunfels on 4-28-17. I was told Dustin Culp would be the project manager for the unfinished Jourdanton accounts. I spoke with Dustin Culp a couple of times inquiring about where we were on my roof. When he quit answering my calls, I was told Mike Sanders had been brought in to personally handle getting the Jourdanton roofs completed. I emailed and called weekly. I have emails to Mike Sanders and Carla May Luna. I was told they were getting roofs completed and mine was one of the next in line. In September, Jason and June Roberts wrote a letter to friends, colleagues and family stating their business had been sold in April 2017. I quote from Jason Roberts letter "the new owners have not managed their new business very well." Jason Roberts sold his business to Jasmine Norris, Joshua Norris's wife. Josh is the owner that took a deposit from me but never delivered any roofing materials. Jasmine repeated the same process as her husband, she took more money from customers in need of new roofs and then closed the doors. Jason Roberts continued to write "there were 55 customers that had money taken from them." Jason wrote " We sold the company with ample amounts of cash and receivables to complete existing jobs." Jason Roberts stated he was not involved in any criminal activity taking place with the new owners, however he knew Joshua Norris took many people's money when he owned the franchise. I am pretty certain this was a big scam. There are many bad reports on Josh Norris.

• B

  Br uh2

  1.0

  Hired these guys in march 2016. They took the deposit and never showed up to do the work. They cancelled the job and said they'd return my deposit... only they kept 1k (35%) for restocking fees! Sued then and won... still haven't received my money. Crooks.

• g

  grady arthur

  1.0

  They replaced my moms roof in 2016 and gave us a 10 warranty. The roof has now started leaking and we needed someone from this company to come and look at it but they are no longer in business!!

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