Blue Ribbon Roofing
Eldorado, Mckinney, TX

Blue Ribbon Roofing Reviews

4 stars based on 34 reviews

Featured Comments:

• A

  Ariel Lang

  1.0

  BUYER BEWARE of Blue Ribbon Roofing LLC, McKinney, TX. The owner, John Hopkins, has operated under several different business names: Signature Roofing, Bold Renovations (and variations thereof, ie Bold Roofing), and most recently Blue Ribbon Roofing, who sold me my TPO roof in January, 2018. I have an architecturally significant home with a series of flat roof lines. I contracted Blue Ribbon to replace the existing roof with a Firestone product. Blue Ribbon, instead, installed a different product by Carlisle. They also installed new coping, and retro-fitted (3) skylights. John Hopkins did not inform me of the product change, file a city permit, or provide the subcontractor’s installation license for the installed product Carlisle manufacturer. He said the project would take two days, it took 6 days, and they disconnected my DirectTV, did not pay to reinstall. At the end of the install and final cash payment, John Hopkins assured me all the drains had been address and cleared, trees would be trimmed, and the installer would remove all the trash, clean the site. My roof began to show leaks 4 weeks later, in late February, 2018. I had three flat tires from improper site cleaning (nails in tires). Trees were hanging over roof drains and rubbing against the home, and the workmen unplugged my sprinklers without reconnecting. None of the old caulking had been removed and resealed around the perimeter flashing of all exterior walls, and all the coping had been screwed on the top. The installer did not use the standard clipping system or wood blocking at the top of the parapet walls. Water was pooling, and not reaching clogged drains. In April, Blue Ribbon Roofing cleared the drains, replaced two of the three skylights, replaced vents, and caulked over existing caulk. In May, as they painted the interior water damage, other leaks were detected in the living room, and master bath and closet. Blue Ribbon did not address any of these new leaks by the end of that week. I called the contact number on his insurance certificate that is posted on his social media. The number was disconnected. I sent an email, no response. John gave me the brokers correct cell number, but he no longer represents Blue Ribbon. June, 2018, I hired an independent roof inspector who documented 13 deficiencies in the installation. I had 12 additional issues, including interior water and possible electrical damage. In July, 2018, I made a final attempt for Blue Ribbon to honor their install and warranty. However, my roof continued to leak. After weeks of negotiating, delayed starts dates due to documentation issues and expenses payments, we signed a second contract. It took two inspections for the repairs to be finalized. Blue Ribbon has yet to provide valid proof of insurance. It took eight plus months to get my home to pass a roof inspection, preventing me from selling my home in an aggressive market.

• A

  Abel Somilleda

  5.0

  My family has owned various properties in the Midwest since before I was born (the early 70's) and having reliable contractors is always a challenge. We have worked with various roofers on properties in Northern Texas and Oklahoma and time and time again most of the roofing companies simply weren't around after a few years and it was an issue dealing with warranties, etc, etc. EXCEPT, for Blue Ribbon Roofing.They had worked on two properties over 15 years ago and a few years ago when the big storms hit Dallas, and even thought they were busy, we found the same family that remembered our job and was happy to work on our properties. Since then they have worked on various projects from Dallas to Oklahoma for our various properties and they always come through and most importantly, through experience I know they will be around, many, many years to come. They are my go to Roofing Company now, even my my own home. I was glad to hear that they serviced a large area and happy to see John, the owner, still going at it. In the business world, this type of guarantee and piece of mind from a contractor like Blue Ribbon of McKinney is priceless in my book.

• A

  Amanda Stevens

  5.0

  I had never filed a claim on my roof before, so I was a bit clueless. John was incredibly helpful and patient with all of my questions. He explained exactly how the financial side of the process would work so I could understand. The actual roofing assignment was seamless. The guys did a great job and cleaned up after themselves. I will recommend Blue Ribbon Roofing to anyone!

More reviews (2)