Berger Home Services
Fargo, Houston, TX

Berger Home Services Reviews

3.9 stars based on 80 reviews

Featured Comments:

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  Chris Kalman

  1.0

  Absolutely hack job of a gutter installation. Approached another company to install gutter guards. Cannot install gutter guards as the gutters installed by Berger were installed too high on facia. In fact the back of the gutter was removed with tin snipes to mount the gutter as high as possible on the facia, to the point where the front of the gutter is above the roof deck. If gutter overflows water will actually flow over the back onto roof decking. Unbelievable incompetence. So now I'm stuck with a possible water damage scenario and cannot install gutter guards. I doubt they will try to make it right.

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  Response from the owner

  Hi Chris, this is the manager here at Berger Home Services! I'm so sad to hear that your experience with us wasn't as stellar as we had hoped! We always strive for perfection but I admit that sometimes we do fall a little short. I'd sure love the chance to make this right! What can I do to turn that negative review into a positive one? Please contact me to at (832) 447-1444 to discuss how we can make this better and hopefully gain your seal of approval!

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  Frances Ramos

  1.0

  have tried to contact them before service with no response all of the sudden they are there when i left messages and email to cancel. i let them do the service because they were there .. now a couple of weeks later i have a leak on the corner have sent numerous email with pictures and no response. they were quick to get with me on payment almost immediately after this job was done by email .. when i tried to contact back i get an email that he is on vacation. I will see if they respond to correct this

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  Yeny Perez

  5.0

  We used Berger Home Services to install new gutters in our house earlier this year. Amazing people!! We had a great experience from beggining to end. After we received an estimate we worked with office staff to schedule our job, person there is super nice and prompt to answer any question or concerns i had . Crew member did a great job, quick and very clean. Very efficient and reliable company. I highly recommend them.

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  Response from the owner

  Thank you for the rave review, Its people like you that keep our wheels turning and as a local family owned and operated business this is very important to us! We make every effort to always have satisfied customers! We appreciate your business and the positive feedback! :-)

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