Beckerle Lumber - Haverstraw
Westside, Haverstraw, NY

Beckerle Lumber - Haverstraw Reviews

4.6 stars based on 39 reviews

Featured Comments:

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  Frankie Vasquez

  1.0

  I make a stop here because of all the positive reviews I’m in the market for new kitchen cabinets so I figure I come to get a quote. I take a walk to there showroom and go inside I walk all around the showroom I take my time to get acknowledged and I guess I’m not dress for the occasion cause I didn’t get a hello or anything ?? Yes I know they were busy with there with there 2 customers. I was a little uncomfortable that the whole time I’m walking in the store I felt my money wasn’t good enough.

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  Response from the owner

  Sorry for the misunderstanding - we take customer service seriously. We are closed until Monday but if it’s not too late and you want to give us a second chance reach out to me the owner directly anytime Monday after 7am. we will do our best to be of service to you.

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  Tasha James-Dublin

  5.0

  Very good customer service. The guys there are so helpful, knowledgeable, thorough and patient. We would go there for all our hardware needs. The products are also high quality; we got paint and paint supplies.

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  Response from the owner

  Thank you for this great review. I will share with my father Pete Beckerle. He started at Beckerle lumber after the end of the Korean War when he left the navy. He turned 91 nov 9. Best birthday present ever! Thanks for your support.

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  Alex Cunha

  3.0

  Guys behind the paint department are top notch. Friendly and super responsive. Always get a quality customer service when I buy paint. The lumber department on the other hand is miserable. The energy behind that counter is lacking and void of any customer appreciation. I've been going to lumber yards for over 25 years now and when I have to go there the experience is dreadful.

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  Response from the owner

  Thank you for taking the time to evaluate us. I do see truth in what you are saying both good and bad. Please believe me when I tell you that we will try to improve and the experiences you have described will be addressed. Our goal is to always do better. Thank you for your feedback.

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