Beacon Building Products
Brownsville, Corpus Christi, TX

Beacon Building Products Reviews

3.1 stars based on 19 reviews

Featured Comments:

• E

  Eric Nesmith

  1.0

  I called to ask about special ordering shingles for the Lighthouse Inn in Rockport Texas. The guy who answered the phone Victor did not even try to help at all he just kept repeating "we do not carry that in stock" like a robot, and was very rude. As he's been working there a long time, it's kind of embarrassing for him to be the representative for beacon products in corpus christi. I used to talk with a previous employee Sema and she was always very helpful. I guess RSG is not the place for me to call anymore. Lion Roofing Eric Nesmith Owner

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  Response from the owner

  Hi Eric, Thank you for taking the time to write a review. We apologize for customer service you received and we will work to continue to improve. We always strive to stay competitive with inventory during these challenging times, and will continue to do so. We hope you will not hesitate to reach out if we can resolve this issue for you. Contact us at [email protected]. Thanks again for the feedback, and take care. The Beacon Team

• J

  Jon Crawford

  5.0

  I recently just put a new roof on my home and sourced it thru Beacon. went all over town to get different prices and Beacon wasn’t the cheapest but there service at the office was great, I spoke to a young gentleman named Victor and he took care of all my questions and concerns. He even gave me his personal cell to contact him directly if any more questions came across. I just purchased my home and we are doing some remodeling but can say this was the best and easiest purchase made. Thanks Beacon!

• R

  Ron Callender

  5.0

  I am a commercial roofing Superintendent for a national commercial roofing company. I recently completed a large reroof project of an apartment complex in Corpus Christie. We sourced all of our Material from the local Beacon roofing supply. On our first delivery of materials, I noticed that we were short a few vents as the driver was unloading, I brought this to his attention. I know this is not an unusual occurance with large orders of accessories, and typically it’s a series of phone calls to a Rep to resolve it. However, the driver made a phone call and before he could finish unloading the truck, the Dispatcher from Beacon was on site to see what the problem was. This is the first time I met Victor Campos. Victor identified that I was indeed short on vents and assured me the missing vents would be on site shortly. The vents arrived within the hour. This project took 3 weeks to complete and during that time, Beacon and Victor in particular resolved any issue that I ran into and helped me and my company be successful. I’ve dealt with many suppliers throughout the U.S. and must say that I received 5-Star level service from this Beacon branch thanks to the professionalism of Victor, the Branch manager and all other staff members there. They made a material issue just a text or phone call away from being resolved. Keep up the good work!

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