Baker Roofing Company
Cook, Chesapeake, VA

Baker Roofing Company Reviews

3.6 stars based on 16 reviews

Featured Comments:

• M

  Martin Hernandez

  5.0

  I work for a property management/real estate firm based out of Columbus, Ohio managing tens of millions of square feet of retail centers. We have a number of properties in the area that Baker Roofing covers for us. We have been very happy with their level of customer service and communication with us. We have completed roofing projects both large and small with them and we have been very satisfied with the quality of their staff, field superintendents and project managers alike. They have also been very helpful in resolving roof leak issues for all the different types of roof we have at our centers. I would highly recommend Baker Roofing to anyone from a homeowner to a large REIT.

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  Response from the owner

  Mr. Hernandez, thank you so much for taking the time to write this review. We appreciate customers like you!

• A

  Andrew Goldrich

  2.0

  I rarely write reviews but having based my decision to hire Baker roofing based on these reviews i felt compelled to write my own. We are a property management company so I have a lot of experience with all phases of maintaining properties. I was very impressed with Baker roofing until the project began. Their professionalism and communication appeared to be of a high quality. Once the job began it was a very different story. the first issue was not protecting the HVAC units. I discussed this with the supervisor who agreed to protect them with shields made out of plywood. The next day I get a call from a maintenance supervisor that a bundle of shingles had fallen on an HVAC unit while he was working on it. The unit was damaged as were his tools. If it had fallen a foot to the right he would have been hit. I came back the next day and they had protected some units but not others. They failed to clean up each day, leaving nails and shingles scattered around the property. With children playing this was something that was made very clear in the contract and that I reiterated repeatedly. Throughout the job i had to repeat one requirement after another. When it the job was finished they did not remove excess material or adequately clean up. I had to call three times for them to return to correct deficiencies. In the end the installation was well done but I was absolutely mistaken about the quality of their professionalism. When i asked to speak to whoever was in charge of the local office i did not get a return call in spite of the fact that the contract was for 100's of thousands of dollars.

• k

  kenja grams

  5.0

  Wonderful company. Repaired my roof after my company who put on roof blew me off. They put new gutters on and my house looks great. Gave me a good price and answered all my questions. Getting ready for them to put new front door and shutters on soon. Nice people to work with. Highly recommend them!!!

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  Response from the owner

  Hi Kenja! We're so happy we could help. Thanks so much for your review!

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