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Stellar Roof Repair

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Titan Exteriors

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Usually not busy

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Usually as busy as it gets

Louis T. Ollesheimer & Son

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Are you looking for Avalon Building Concepts in Division, Grand Rapids, MI? We provide the detailed information of the roofers near you of top ratings like opening hours, addresses, phone numbers.

Avalon Building Concepts in Division, Grand Rapids, MI | Nearby Roofers

William and Wesley were great to work with.  They were very up front with what had to be done and the length of time that it would take.  The guys that did the work were very polite.  William and Wesley answered all the questions and concerns that we had.  They were here all 3 days and helped make sure that everything was cleaned up.

We are glad to have met your expectations!  Thank you for taking the time to leave a review, your feedback is greatly appreciated!

Avalon was recommended to me through a friend, she told me to call Will and he would take care of us, and she was right!  Will was easy to work with from the beginning and made sure to answer all questions we had.  If we had any concerns or questions while work was being done and after on our home he was always available to help, even when he was working out of state. The work we had done was a new roof, gutters, siding, and a few windows replaced.  We have had neighbors comment on how nice the house looks with the updates.

So glad we were able to help refresh your home!  We appreciate you taking the time to leave a kind review.

Worked with Matt their sales representative for quote and scheduling. My job was delayed a few days due to adverse weather but it is Michigan. I was told the crew would arrive by 7:30am and they were here at 7:15 putting tarps around the entire house and over all the flowers and bushes. Plywood sheets were also placed over (laid, not nailed) any windows and doors for protection. The plywood was also added to the side of my three roof dormers to protect the siding. The job was completed in one day installing 55 square of shingles. When they left entire area was cleaned completely of nails and any debris into a dumpster. The workers were fast , friendly and very polite. Matt was in communication to ensure the job was to my satisfaction at all times.

We currently have not completed our purchase but plan to get roofing work done by this company. We had Tyson out here to do an inspection and he did a great job walking us through our various needs and some anticipated timelines as well as giving us direction on what he would consider priority. He then walked us through the roofing process with a diagram that was very helpful and then was able to supply us with a good estimate on redoing a fairly damaged section of our roof. Me and my wife enjoyed his professionalism but also his easygoing personality.

We are optimistic about our roof and excited to have our needs met.

We had a tree fall on our roof in a recent storm.
Emilio and his staff did a wonderful job. They were on time and kept us notified exactly when they would be able to do the work. They cleaned up the job site and were very pleasant. Our roof looks great and the price was reasonable.

Had the door between the house and the garage replaced as it was hard to shut (original to house built in 1959). They did an awesome job, on time, polite, neat and very knowledgeable.  New door is perfect.  And they didn't balk at my watching them work...   This is the 4th job I have had Avalon do for me and they will be the first I call for the next project.

Thank you for putting your trust in us! We appreciate you and your review :)

Avalon installed a new roof on our home this past Friday. The sales person William Zambrana, and Wesley were friendly and professional. William provided pertinent information in details concerning the new roof product and installation procedures. After meeting with the sales person my husband and I felt at ease and confident to move forward with the purchasing of a new roof. Avalon arrived Friday morning just as they promised they would, and by the afternoon, they completed the installation. They finished the work in a timely manner. The crew did a great job cleaning up any debris laying around. My husband and I are very impressed and satisficed with the service we received and our new roof looks very nice and well done. Thank you Avalon for excellence service. We look forward to enjoying our new roof for many years to come.

Thank you for your kind review. We appreciate you choosing Avalon!

I searched through Google for exterior work and found this company; prior to calling I had scheduled appointments with 3 other companies for the following week and when I called Avalon they were able to get me in the same day and William came out and after my husband and I met with him we cancelled the other appointments because we were satisfied with the estimate and inspection he did and the company is like a one stop shop because my husband and I  were like do you do windows to and he was like yes we do it all so we end up getting more things quoted and the pricing was affordable.  When you call ask for Will he will take care of you and he patient because I change my roof color like 3 times.  Lol

All we have to say, is listen to the negative reviews, & go read BBB, along with Yelp first.

If you enjoy zero communication once you sign a contract, & after you paid your down payment to a company that you expect a completed job from, then losing more money on top of that from unexpected arrivals, broken lawn ornaments, along with a ton of headaches, & frustrations, then this company is for you. If not, I highly advise you to stay far, far away.

Nov 2nd was our install, Dec 16th wind storm caused the shingles to start to flying up at the peak, it took until Jan 12th for someone to come fix it. March 6th the whole right side of our roof started flapping in the wind. 2 shingles flew off. We had another roofing contractor come out, who said the drip edge isn't properly nailed down, there are several areas throughout the roof that can be lifted up with your hand, oh yeah, & the shingles that flew off, 1 only has 2 nail spots, & the other shows that they didn't even put the nails in the correct spot, which both of those will not only void the shingle warranty, if they don't come replace them all, but it's not even installed up to code. They also broke a very expensive sentimental yard ornament, & tried to hide it.

To begin with, we wanted Shakewood, a lighter brown, & was given weatherwood which is almost black, with blue, & yellow in it. Mind you, our shutters used to be red. Then we were told that was our chosen color, which isn't true. There's no way that we would've chosen that color. It was intentionally put in the contract wrong so we're stuck with it. James didn't bring in the actual samples, so we weren't able to double check the color written in the contract, vs the actual color we wanted. We had our start date moved several times, ultimately having the contractors still showing up a day earlier than told. That caused 2 days of work to be lost, 1 being unplanned, because work is done from home (days 1&2). Then the skylight was broken during roof installation. Only to be left with gross sheet metal (mind you it's winter, & heat loss on top of gross looking) over the hole from where they removed said skylight, which caused several other problems. We were told that they had ordered the proper skylight, & in the meantime they were coming out to put plywood down, with shingles over it until the special order skylight comes in. Instead we got one that sits on top of our roof (ours sat down in the roof), that's 4-6" too big on every side, minus the top side that he slid down. Which ultimately shows shingles on the inside of our house. Then another contractor showed up to replace the sheet metal with the oversized skylight, again showing up randomly, causing you to lose yet another day of work (#3). Oh yeah, we weren't even home at first, when he started putting it in! Then we had yet another contractor come out unexpectedly (#4) to "add trim" to try & "fix" said gap. His only option for a gap that big? A regular piece of 1x6, as that's literally the size of gap between where your old skylight sat, vs where the new skylight sits. Oh yeah, then if we accepted that garbage, at least 1 more person still would have to come out to stain the trim, as the trim guy wasn't allowed to stain trim apparently. So another day that would need to be missed. Then missed another day for them to come fix the roof the first time (#5), another day (#6) for the second fixing of shingles. Days missed aren't over yet either, as the proper skylight isn't installed yet, & they need to replace these shingles. Every single day missed, minus 1 was unexcused, due to them showing up either early, or unexpectedly. They were all unpaid.

I contacted Avalon in the spring of 2020 to tear off and replace the shingles on my building.  I didn't know at the time that the supports in the attic were in terrible condition and were not holding up the roof very well.  It was built in 1910 and it was not done correctly at the time.  The roof was actually sagging in the middle.  When I met with Will, he explained to me the problem and was surprised we were actually in the building working.

They raised the roof with putting the new supports in place in the attic.  It looks 500% better than it has in the last 23 years and I know that we are safe working in the building.  They tore off the old shingles and put the new ones on.  It doesn't leak anymore and it looks great.  The crews did fantastic work and they always cleaned up after they were done each day.

Thank you very much for a job done well.

This summer I had them replace the cedar shingles with white siding on the building.  It looks wonderful.

Thank you so much – enjoy your newly refreshed home!

Avalon Building Concepts
Division, Grand Rapids, MI

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3.8 stars based on 454 reviews

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