AutoZone Auto Parts
Plaza, Genevieve, MO

AutoZone Auto Parts Reviews

4.4 stars based on 75 reviews

Featured Comments:

• M

  Morgen Dunn

  5.0

  We use this store for all parts for our entire fleet of trucks for our home repair business. Don will get you an answer on parts, availability, price and have it delivered immediately. He is easy to work with and will exhaust all resources so we get exactly what we need. They let us know when they have sales and specials to save you money. Shannon is very polite and helpful. She is very knowledgeable and we appreciate the professional , courteous service. The store is always organized and it is easy to find what you need. These guys are the best. Don't waste your time with any other parts suppliers. They have great warranties too. They did not run out of anything through this pandemic and are always ready to help. Great team of experts. Very professional and you know they care.

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  Response from the owner

  Thanks for shouting out our amazing team, Morgen! We're glad to hear we helped you out with everything you needed. We want to make sure we're providing excellent service and the best selection of products. We hope you visit us again soon!

• H

  Hunter hunter

  5.0

  Shannon is amazing! Whatever they are paying her isn't enough. She went above and beyond to help my wife with her dead battery and make a bad day better. She really cares about the customers. Thank you!!

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  Response from the owner

  Hello, thanks for the shout out! We're happy to hear how Shannon went above and beyond to help your wife with her dead battery. We know we have the best crew around and we take great pride in our customer service. Thank you for trusting AutoZone!

• J

  JuneBugg

  3.0

  Not a pleasant visit. Its like them two guys r upset when u can't name the tool u r looking for. Im a amateur parts changer. I don't know all the tools by name, and when I see them two guys there I dread to walk in. Only one person that works there is awesome!! And its a woman 👩. She will work with u till she figures out what u need. And she's patient 😌 that's why I still go there. Sorry about the negative feed.. I don't like feeling ridiculed!!!

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  Response from the owner

  We're sorry we let you down, June. Customer service is our priority and you should always get courteous assistance from all of our crew. Please reach out to us at [email protected] so we can make this right. We hope you'll give us a chance to turn things around next time you visit.

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