Atlanta Roofing and Siding
Lenox, Atlanta, GA

Atlanta Roofing and Siding Reviews

3.9 stars based on 21 reviews

Featured Comments:

• B

  Ben Howard

  1.0

  I wanted to use this business, but after only 2 minutes on the phone with Will, he hung up on me. Our case is a bit unorthodox, but I don't feel that I was even able to explain it before he ended the call abruptly. He did say that he was a "cool guy to work with" but accused me of trying to "get smart" with him. Again, we had a not so unique, but novice question which was as follows: We're under contract on a townhome where we known the roof to be 18 years old and to be the owner's responsibility to replace. So I asked for a quote on the project. While I understand that I'm not the present owner I wanted to get my name on his list and schedule for shortly after close, which seemed reasonable to me (apparently this type of request in roofing is heresy, but it's not for windows (Pella is coming out on inspection day)). Not to mention the upside potential of possibly cross selling into surrounding units and doing a larger project. I knew it would take a "cool guy" or at least an enterprising one to hear me out, but I couldn't get far enough down the path before I was hung up on. I guess business is booming, but I can't recommend working with someone with this style of customer service.

• N

  Nicole Pryor

  1.0

  TERRIBLE RUDE customer service. DON"T EVER USE THIS place. They are not professioanl!! The phone interaction was terrible once I expressed frustration with how they were handling my appointment the CSR on the 3-way call said to the tech hey Bernard were hanging up on her!! I'm not sure how they are in business... STAY AWAY

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  Response from the owner

  Nicole that's enough ok? You need to stop harassing my company. My technician nor myself wanted to work with your attitude. We appreciate your not contacting my company or my technician any more. You would not pay attention to anything we were doing to try to help you. Please stop trying to contact us any further.

• P

  Peter Hsu

  1.0

  I've never written a review like this before, but this was honestly one of the most bizarre and rude phone interactions I've ever had. *Phone picks up. Static and no voice* Me: "Hi, I'm looking for Atlanta siding and roofing." ARS: "And where do you think you're going to find it?" "I'm sorry? I'm looking for an estimate on a siding job." ARS: "You're not answering my question." Sort of went downhill from there... bizarre.

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  Response from the owner

  I was unable to hear you.

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