Arrow Service Team
Broadway, Bismarck, ND

Arrow Service Team Reviews

4.8 stars based on 113 reviews

Featured Comments:

• C

  Cody Goetz

  4.0

  We had two jobs done at our old home. As for the two projects themselves, I will address each project individually. The first project that was completed was in 2020, as you can see in the photos below, was water damage from our fridge resulting in replacement of our kitchen flooring. This turned out to be a great looking and overall good project courtesy of floor installers (Casey & Berry). The only issues with this project was they didn’t install proper padding underneath so every time someone walks on it it was a continuous cracking noise between the connections of the snap lock laminate flooring. The other issue, photos below, they didn’t properly cut the toe kick to fit with the flooring/spacer into the next room, in which they later came back and fixed without hesitation, and it was greatly appreciated. As for project two that was completed in August 2021, we had water damage from our washroom area where flooring was replaced to mirror the kitchen flooring. For this second project, I have no negative comments on the result. Casey & Berry were the installers again and did a great job with the proper padding underneath and it turned out great. Projects ended with good results but customer service was subpar throughout a few aspects of the process.

  ---

  Response from the owner

  Thank you for the review Cody, we apologize we had to come out a second time to get the project right for you on the first project. We are glad you chose to use our services a second time and sounds like the project ran smoothly. We appreciate the feedback and happy you took the time out to let us know how our team did.

• A

  Amanda Cherney

  5.0

  Thank you to Joe, Nikki, Doreen, Miranda, & Rose. This team of true professionals knocked it out of the park when I needed a whole warehouse cleaned from (literally) TOP to BOTTOM. On lifts, in freezers and coolers, on their knees and in attics. They did it ALL and they did it WELL. Thanks to you Arrow, for your efficiency, professionalism, and high quality work! Will definitely call this crew again!

  ---

  Response from the owner

  Amanda thank you so much for your kind review. We appreciate you recognizing our team members! We will make sure to pass this on and thank you for choosing Arrow Service Team!

• M

  Michael Coody

  5.0

  We had a moisture issue in our attic which leaked through our ceiling. They handled everything for us from removal and replacement of insulation, painting and carpet cleaning to communicating with our insurance company. They were wonderful to work with from start to finish. Completly professional and personable, and only a text or phone call away if we had any questions. Couldn't have asked for a better experience.

  ---

  Response from the owner

  Michael thank you for the kind words and we appreciate you choosing our team to help with your moisture issue. We appreciate the opportunity to help you, I am glad our team took good care of you.

More reviews (2)