Arrow Building Center
Park, Chippewa Falls, WI

Arrow Building Center Reviews

4.7 stars based on 15 reviews

Featured Comments:

• G

  Grant Wolf

  1.0

  I purchased about $3000 of cedar boards, prepaid and had delivery set later that week. Ultimately, after taking off work twice to receive the delivery, they only delivered about half the wood I purchased. They lied to me that they had all the wood on hand and it was able to be delivered. The wood I did receive was much damaged and I had to glue and clamp boards that were split down the center or some were full of staples and knocked up. It appeared as if it came from a scrap pile. Still I took it and made the best out of it. When I finally asked for a credit about two months later on the undelivered wood, they didn’t even know what they sent me and what they owed me.

  ---

  Response from the owner

  Hi Grant, we are so sorry to hear about this! We pride ourselves on always taking care of our customers and we would never want to make anyone feel like this. Thank you for bringing this to our attention- someone will contact you immediately and make this right.

• M

  Mike Randall

  5.0

  They had what i needed when no one else did. Perfect!

  ---

  Response from the owner

  Glad we could help! Thanks for the great review!

• T

  Tamara Foster

  5.0

  We worked with Arrow through the entire building of our house and couldn't have asked for a better experience. Even during the stressful times, they were always there to support us. Tom 'Deacon' is absolutely amazing to work with. He made multiple trips up to the worksite and was always willing to drop what he was doing if we needed something. The quality of the products and excellent service are second to none. We have, and will continue to recommend them very highly to as many people as possible.

More reviews (2)