Armstrong Foam Roofing
CA-123, Emeryville, CA

Armstrong Foam Roofing Reviews

4.8 stars based on 18 reviews

Featured Comments:

• J

  Jiasheng Yang

  4.0

  We recently re-roofed our house by Armstrong and I have to say it's a disappointment. The salesperson, Jorge De Quesada, came and gave us a quote and then "kindly" offered a discount of $500 but asked us to undertake the permit fee. He said, "it's going to be around $200." No, it wasn't. It cost $1,099.19 by the invoice. So basically I'm paying more for the service, not even to mention being lied to my face. Also, in the beginning, Jorge said the estimated start date was the final week of October. However, in reality, they started work on November 15th. And that's a "favor" to us since someone before us canceled the service. Otherwise, it would be early December. During the waiting, I called them multiple times to check on the progress, but none of them would be anything near helpful. They're pretty good at giving you different phone numbers with nobody to answer. Well, to be honest, the job looks not bad. But I could only beg it not to leak since I don't have any hope about the effectiveness of their customer service at all. -- Updates: The CEO of the company called to apologize and resolve all the issues. He promised on the work quality and agree to make improvements on the customer service. I must say he's very sincere from the phone and I do feel the gesture. Adjust the review to 4 stars since the work quality is pretty solid.

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  Response from the owner

  Thank you Mr. Yang for sharing your experience.

• m

  melvin chan

  5.0

  Great job. This was the second job done by Armstromg. First one was a residential home.

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  Response from the owner

  Thank you Melvin, it was a pleasure working for you. We always take great pride in the professionalism and quality of work of our foam roofing crews.

• h

  herbert brosbe

  5.0

  When we moved into our new home, we knew we needed a new roof. We had three different companies come out. By far and away, Armstrong's representative was the most knowledgeable, the most professional and the most approachable. Their price was slightly higher, but their warranty was so much longer. The job was done with incredible skill and care. the crew very professional and polite and cleaned up everything perfectly. I cannot recommend them highly enough. this is one fine company and crew

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  Response from the owner

  Thank you Herbert, it was a pleasure working for you. We always take great pride in the professionalism and quality of work of our foam roofing crews.

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