Arco Construction
Fairfield, West Caldwell, NJ

Arco Construction Reviews

3.5 stars based on 11 reviews

Featured Comments:

• J

  Jon Chaplin

  2.0

  Arco is subpar to say the least. My condo association contracted them to fix our aging roof in 2017 and there were many problems. Firstly, they damaged my air conditioner, and I had to call a repairman to get it fixed. Additionally, they failed to properly set up temporary roofing structure while they were working on the roof. As a result residents experienced water damage to their units. When residents do raise issues they don't respond in a timely manner. I do not recommend.

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  Response from the owner

  Jon, it is our company policy to address all issues reported by clients immediately. If our team damages your AC, we are responsible, and we fix or pay for the damage. The best way to communicate issues is always through the condominium association or building owner, who commissioned our company to do the work. Reporting problems to a random employee on the construction site may not climb up the command chain quickly enough and create frustration, and for that, we are truly sorry.

• M

  M R

  1.0

  STAY AWAY! The most unprofessional sub contractor I have ever come across. They will consistently "no call, no show" and upcharge their work with no clear communication. You can certainly do better elsewhere.

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  Response from the owner

  We are sorry to hear about your experience with ARCO and would like to address the communication issue you described. Please let us know about the project and your contact person, and we will investigate this matter. Miscommunication always leads to frustration; we want to learn from the mistake to avoid it in the future.

• d

  douglas marsan

  1.0

  Nearly ran off the road by one of their trucks and rather than a "sorry I didn't see you there wave" I get flipped off. Definitely not the type of people I can trust working on my property without being there, let alone to do quality work with that "me first" attitude

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  Response from the owner

  Douglas, we are sorry to hear that one of our drivers acted unprofessionally, and for that, we apologize sincerely. It would be great to know when and where it happened or have a car number to identify that person and address their behavior.