An Exterior
Lee, C Chantilly, VA

An Exterior Reviews

4.1 stars based on 15 reviews

Featured Comments:

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  Tryann Delaney

  5.0

  An Exterior was an answer to my prayer. We were looking for a company to install new siding and gutters. Matt Tim was the representative I work with. He was patient ( it took me 4 months to decide on the siding type and color) responsive, informative, and kind. He provided us with the best crew! I have no complaints! I recommend An exterior! They are trustworthy and affordable! I look forward to working with them in the future!

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  Pedro Rivera

  1.0

  The estimate guys showed up roughly on time. They were polite. I told them what I told the receptionist when I made the appointment - I wanted an estimate of the gutters, to take a look at the roof and let me know if they see something so that I may get an estimate on that as well, and to go up in the attic and look around. I have a rafter up there that I believe needs to be braced/replaced/sistered. They do the outside fine. Come time to go up in the attic, they said they have no ladder to use to get up there. I can see the van, it has ladders of different sizes on it... I offer my ladder. He says it's not necessary, that they'll send me an estimate for the rafter. I tell him that I wanted them to look around and check everything out to see if I need to fix anything (and if so, give me an estimate) or if it still looks pretty good up there. He refuses, gets in his van, and leaves. I call the office. I speak to the receptionist there and tell her that I am not satisfied with the level of service I received and would like to speak to someone about it. She has zero idea who I should talk to. I recommend a supervisor or manager, someone who could resolve the matter, and/or re-educate the tech on the proper company policies, etc. The supervisor then tells me that he will call the tech and talk to him the next day, and will call me back to let me know what's going on. That was two (almost three) weeks ago. Still waiting on the call back. On the bright side, I did finally get my estimate three days ago. Find someone else. If they are this bad with an estimate, I do not want them working on my home.

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  susan artero

  5.0

  Excellent work on replacing my roof. Matt Kim worked to quickly provide a reasonable estimate and was always available when we called. Everyone was very punctual and most importantly An Exterior delivered a new roof on the exact day we agreed upon. Due to COVID-19, Matt and his crew kept their distance and did an EXCELLENT job on cleaning up all the debris. I highly recommend An Exterior and look forward to using them again in the future for other projects.

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