American Roofing Company
300, Salt Lake City, UT

American Roofing Company Reviews

4.8 stars based on 197 reviews

Featured Comments:

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  Christy Kobe

  5.0

  I’ve worked with multiple other roofing companies who were not professional, responsive, reasonably priced, and/or honest. So, after requesting estimates from 6 separate roofing companies that were recommended to me, I hired American to do my tear off and roofing job and I’m SO glad I did!! I hired American because of the superior materials they used, superior detailed & thorough workmanship offered, the competitive pricing for the value provided, and because their company has been around for a long time giving me greater confidence that their company will be around to honor their warranty if there are any future issues with my roof. I worked with Matt Yorgason who was exceptionally helpful in providing me with information about my options and what he recommends and why. The roofing crew & finish carpenter were all professional and did very good work. Matt was very responsive to my questions and requests, ensured that all the agreed upon work was completed and that I was happy with the finished product, and was friendly and easy to work with. I appreciated Matt’s honesty, transparency & responsive communication throughout the process and I will confidently use them for any future roofing needs. Thank you, Matt and American Roofing!!

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  Response from the owner

  Thanks Christy! Positive reviews like this from wonderful customers such as yourself make all the long days worth it. Satisfied customers are the lifeblood of our business so thank you for your willingness to share the details of your experience.

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  Cylus Garrick

  5.0

  These people provide awesome customer service! I was contacted by James an hour after I reported a leaky roof to my HOA. He was at my home first thing the next morning and was an awesome guy to work with. I highly recommend this company. Thanks James!

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  Lucas McFarlane

  2.0

  I have not reviewed a business in quite some time on google, but felt as though I needed to leave one for American Roofing. The beginning of the process started out really nice. I think our sales person was very pleasant and helped us get the best possible deal on a roof with more premium shingles. After winter, the roofers began in March. The roofers worked very quickly and made a pretty big mess, although they did an excellent job of cleaning up after themselves. The shingles and flashing looked and still look awesome. This is when my experience with American Roofing turned more unpleasant... It took nearly 3 weeks for the gutter crew the American Roofing was using to come out and install the gutters. During those weeks I began to notice the dead-spots in my backyard from where the roofing crews generators leaked gasoline and killed parts of my lawn. No big deal, I just had to dig it up and replace the sod. When the gutters were installed, one section was installed very poorly and they forgot to install the gutter along our detached garage. During all this time I kept remembering that when I talked to our salesperson, we discussed only replacing some sections of the gutter. So why were we replacing all of them? The next MONTH was phone tag with American Roofing trying to get them back out to fix and finish the gutters on our house. It was most frustrating when our sales rep would tell us someone was coming out to finish, but they never showed up. We left for vacation mid-May, and they had the gutters completed in our absence. I really wanted to be there to talk about what I thought needed fixing. Thankfully, everything looked fine when we came back. I think we got a good deal; but, I don't know if I could recommend American Roofing to my friends. The shingles look good and the gutters were eventually finished, but our communication and customer service experience was overall extremely negative. Get a bid from American Roofing, but definitely make sure you shop your other options.

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