American Remodeling
Run, Schuylkill Haven, PA

American Remodeling Reviews

3.9 stars based on 125 reviews

Featured Comments:

• J

  Jennifer Reidenberg

  1.0

  American Remolding Enterprise company is NOT RELIABLE COMPANY!!! They do not back their contract that they signed along with you as a customer. No phone calls returns, signed the contract 9/18/2021 and was set to have the deck built in the first week of December of 2021. Haven’t heard anything from them once the first week of December had past. I’d called the third week and left numerous calls and haven’t had any phone calls returned. At mid February spoke to an upper supervisor and was basically told that I’d didn’t have to be told when and what the deck was being built. I’d wasn’t pleased with that response. I’d wanted some answers and wasn’t getting anywhere. On 3/1/2022 I’d spoken to Robert who’s “project manager” he said he promise 3-4 weeks and by mid three half weeks and called again and sent an email to CEO mentioning that my lawyer would be contacting the State General Attorney and haven’t heard anything from them. Then I’d received an my full refund back with no explanation or any apologies of their behaviors. Their behavior is unacceptable and I’d did report them to the BBB… Their communication skills needs to be refreshed and a few courses on manners and customer services skills!!! Run from them go and find more reliable sources and companies to do your work…

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  Response from the owner

  We are having a constant delay on obtaining materials due to shortages. This has caused us an excessive delay on getting projects started & completed. We apologize for any inconvenience this may caused you.

• l

  lisa scott

  1.0

  I had Sharon come. I have a small bathroom remodel Sharon chose a very basic bathroom for me. The cost 29000 dollars. I was not able to make any choices. She also had me chose something since i was not interested in paying 29000 dollars for a remodel. I chose new front window. But before she left she asked i write a review right then. She read it even corrected it. I lost all faith this is a legit company. I canceled. They did stop any work. Don't go by my last post. Beware

• B

  Bob Evans

  1.0

  Made an appointment for a bathroom remodeling project estimate; the appointment was made through the York Home Show. When they called to confirm the appointment they insisted that both the husband and wife were present 'to discuss all the options'. I told Amber, the caller, that my wife had another appointment but they insisted to re-schedule the estimate since she wouldn't be there. I told her that there was no need to speak with her since it was my idea and I knew all the things that we wanted done. She said for me to call back if I changed my mind and just hung up. After reading some of the Yelp reviews, I'm glad that I didn't waste any more time with them. BTW I intended to pay all cash for the project, and didn't need to get financing.

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  Response from the owner

  We'll start off by saying we apologize you feel this way, but it is our company policy to have ALL home owners present at the time of the appointment. For you and for anyone. Our estimates are FREE, and it is the only thing we ask from our future clients, and a pretty simple request we think. Amber is one of our highly trained employees, and if you were not willing to choose a time your wife was available she did the right thing asking you to give us a call back if you change your mind, we're always here to get that FREE estimate set up for you and your wife.. However, hearing that you wont, we understand and we hope you find what you're looking for else where.

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