American Design and Build
Gateway, Bel Air, MD

American Design and Build Reviews

4.3 stars based on 63 reviews

Featured Comments:

• D

  Dave Lohr

  5.0

  We had custom doors installed for our front door and deck door. Our salesman Tom Arno listened to our needs and helped us select a custom French door with a built-in doggy door that replaced an aged and poorly functioning slide door. When installing the new front door, the installation crew found rotting under the existing frame that they showed me and insisted they could and would remedy before putting the new door in. They got the needed supplies and stayed late to get it ready for the door. They did not charge me for these additional supplies. The new doors are very attractive and much higher quality than those available at local hardware stores. And the kitchen feels much warmer with the new French doors. We are very happy with our purchase and will use them again in the future. It has now been a few months since installation and we are completely thrilled with these doors. Our heating bill has dropped due to the warmth retention in our kitchen area.

  ---

  Response from the owner

  Thank you Dave for the wonderful review! We are so happy Tom and the team were able to assist you with your door replacement. If you ever need anything in the future just give us a call!

• A

  Amanda Richardson

  5.0

  The team we had we were friendly, spot on great customer service. Any questions we had they either knew the answers right away or if they didn't. They made sure to find out. Also our window rep. Thomas Arno was also great. He went out of his way to help us get the service we needed. I would definitely recommend!!!

  ---

  Response from the owner

  Thank you so much for the great review! We love hearing good things about our team. Enjoy your new windows!

• T

  Tatiana Ali

  5.0

  What an awesome company! They updated/install the windows in my mother's house probably 20-25 years ago. She highly recommended them! I talked to other window company and didn't feel the "salesman" or push to spend $20K on windows! I had a budget when it came to purchasing and they talked me though options and made me feel very comfortable with my decision in choosing them. It was two guys, Ricardo and Mike, that installed all the windows (I had 11) in one day! If I had any issues with any of the windows/screen, the installer sent a picture back to the factory and ordered a replacement. A few days later an installer came back and replaced one of the screens that had a small tear. Wow! Now I see why my mom gave such high marks. They were fast, efficient and professional. If you need to get your windows replaced these folks at American Design and Build is the right choice!

  ---

  Response from the owner

  Hello Tatiana, thank you for taking the time to write this review! We are so glad that we were able to help you and your mother with your window projects, and we will be here for both of you in the future!

More reviews (2)