Amarillo Solar Shade Co.
Washington, Amarillo, TX

Amarillo Solar Shade Co. Reviews

4.9 stars based on 87 reviews

Featured Comments:

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  allie wood

  3.0

  I bought 3 windows from this company back in August and later a door in September for repairs after a break in. Long story short my door got installed in December and it was kinda hard to close, but has a thick seam around the frame for an air tight close for money efficient savings. In January (3 months past the promised delivery date of October) im setting up a date for installation of my windows. I’ve already been shot down for a discount for having my windows later than promised, and now im told my deposit check I gave back in August didn’t go through and they have nothing on their side showing I paid for my windows. I don’t understand how im hearing about this problem 5 months later. On top of that Del would like for me to send picture verification that my checks did go through my bank after I had already called my back to confirm they cleared and relayed the message to Del. My windows get installed and Im not impressed with the caulking job they did since Del’s selling point on the windows was they would look pristine when put in. After writing a 1 star review, (which Del ask me to retract and later give a different review) they come back out to re caulk my windows and adjust my door for me. The owner Brandi comes out and makes sure everything gets taken care of, which I appreciate. But 5 months total I had to wait for my windows to come in (and sure manufacturer can be behind, which is what I was told was the delay - but that long?) and it didn’t get done right the 1st time, plus the hassle of proving my payment, it’s just not my cup of tea. The windows and door are good now and i’ve been promised lifetime warranty, so not bad at all. I just didn’t have the best 1st experience with the company.Pictures below are the problem windows and what they look like now.

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  Response from the owner

  Hi Ms. Woods - Thank you for reaching out. Unfortunately, due to Covid, the manufacturing and shipping delays are out of our control. We did get the door in as soon as it arrived, followed by the prompt installation of the windows when they were delivered. We apologize for it taking longer then we had expected. Once we were made aware of the caulk problem the day after the install, we were immediately out there to fix it. We have tried reaching out to you the last couple of days with no avail to see if there is anything else we can assist you with. Thank you for your business.

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  Melissa George

  5.0

  From the first phone call I made to Amarillo Solar Shade, I knew it was the right company! Ryan was an excellent mentor on types of windows, solar screens, and siding. These guys worked on time and were very friendly. The finished product of our siding looks amazing and Ryan did a walk through with me to make sure there were no issues. He personally made sure everything was right and he stayed in contact with me to let me know what was going on and when. From the beginning to the end…what a great company. I recommend them to anyone.

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  Response from the owner

  Thank you so much Mrs. George. It was a pleasure working with you!

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  Dewayne Montgomery

  5.0

  They were very courteous and professional. The results were just what we wanted. We highly recommend Amarillo Solar Shade Company to all our friends and family. They installed a sun room and siding on our house eaves and on our work building. GREAT COMPANY!

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  Response from the owner

  Thank you Mr. Montgomery! We are thrilled that you like your new sunroom and siding. It was a pleasure doing business with you!

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