Alvarez Roofing Inc
Washington, Eden, NC

Alvarez Roofing Inc Reviews

3.9 stars based on 31 reviews

Featured Comments:

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  Tony C

  5.0

  The folks at Alvarez Roofing are honest, professional and hard-working and their prices are more than fair. They were recommended to us by a friend who is the quality assurance director for a large local construction firm. We had some water damage in our ceiling and interviewed three roofing contractors. One of the contractors claimed that we needed to have our entire chimney rebuilt to the tune of $9,000.00, which ultimately proved to be a lie. We hired a contractor to replace the roof after our insurance adjuster authorized the claim. After they installed the roof, we discovered it was very poorly done causing new leaks and that they had charged us for items on the insurance scope that they didn’t complete. Alvarez Roofing came out and did a thorough inspection which documented a whole host of other issues. Long story short, when confronted with the ample photographic evidence provided by Alvarez Roofing, the other company gave us a full refund after we threatened a lawsuit. Alvarez then did the job correctly and the new roof is absolutely beautiful! And they did it for much less than the other company! They also did some additional repairs to our home and didn’t charge us extra. Service like this is rare these days. (We just had our house painted too and the painting contractor said he used to install roofs and said Alvarez did an excellent job.) They could do a little better with communication, as others have pointed out. But we suspect this issue is due to how busy they are because of their outstanding reputation. We’re glad we didn’t let that minor concern dissuade us from hiring Alvarez because we couldn’t be more pleased with our roof. Don’t hesitate to hire Alvarez. They went above and beyond for us. They are a rare roofing contractor in a sea of hacks from an industry rife with dishonest, unprofessional scammers.

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  Ethan Wheeler

  5.0

  Our experience with Alvarez was outstanding. Within a week we had an inspection, quote, questions answered, colors picked and the job scheduled. They were extremely responsive throughout the process. The crew showed up on time and knocked out nearly the entire job in one day, with just a bit to finish the next morning. Every member of the crew I spoke with was courteous and respectful. With any job this size, it’s not uncommon to find things to nit-pick. But I didn’t have a chance to nit-pick anything, because Sandra beat me to it. She came out to inspect the job both during and after the work, and found a few minor cosmetic details I would have missed. The crew came back out to address them right away. When we found a piece of plastic wrap from the new shingles that had blown into a tree, I mentioned that I could grab it with my pole saw. She politely asked that I leave it, so that she could send the crew back to take care of it, because “that’s how they learn”. And you know what? She’s right. The crew might be irritated over being called out to grab a piece of plastic, but I bet next time they will look more closely to be sure they got everything. THAT is the difference between an average contractor and a really great contractor. Attention to detail and a commitment to making things right, even if it means bearing the cost of sending the crew back out. Another note...We had a mess of old step-flashing from the old roof, and it was challenging to replace and cover the old mess in a way that was attractive. They spent a great deal of effort coming up with a creative way to make it look great without adding cost. And we love the results! I would not hesitate to use them again. In fact, they’d be my first and likely only call.

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  Richard Liebl

  5.0

  Excellent service! The company was extremely professional, the staff was courteous and helpful in providing a reasonable roof replacement estimate for my Mom's home. The crew that installed the roof were on time, worked with purpose and did a professional job. I researched several different companies and Alvarez Roofing came in way ahead of the competition. I highly recommend this company for your roofing needs.

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