Alan Bradley Roofing | Roof Coating & Reroofing Specialist
Columbia, Tucson, AZ

Alan Bradley Roofing | Roof Coating & Reroofing Specialist Reviews

3.6 stars based on 16 reviews

Featured Comments:

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  Cynthia Colbert

  3.0

  Here is my experience. I found Alan Bradley to be lacking greatly in professionalism. Starting with their office person who was very slow to return calls or emails and in the end this person did not return calls, texts or emails regarding rotted out fascias boards that I wanted replaced as part of the re-roof job and that we had discussed prior to the start of the job. Next they have serious scheduling issues. They gave me a start date which I logged into my calendar. Then one week earlier than I was scheduled for, I was awakened at 5:45 AM to two men in my carport talking which was alarming. I looked out the window and saw the Alan Bradley truck. Long story short, I was totally unprepared to have my entire roof torn off that day and I work from home this this was a major inconvenience for me. After arguing with the office person for sometime on the phone I agreed to let them start the job that day. Lastly they scheduled a second date for the job to be finished, once again I put the date into my calendar, then a few days later I got a call saying that they were going to come 5 days early and that they were going to finish the roof job the very next day, which gave me about an18 hour notice, so at least that was better than no notice, but still they seem to have real trouble sticking to any sort of schedule. From what I can tell the actual re-roof job was done up to standards and seems to be good so far. Still I do not recommend using this company due to their general lack of professionalism and poor communication. This job cost nearly 10K and I would like to have had good communication and not have been ignored when leaving numerous messages for them.

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  Jody Saito

  5.0

  September 12, 2017 After 23 years, we recently had our roof completely refurbished by Alan Bradley Roofing. Alan was very knowledgeable, friendly, courteous and took the time to answer our questions. The old roof was removed, the damaged plywood replaced and new fiber glass roofing was re-applied. The work was done in a timely manner, the workers were punctual and the job site was kept clean daily. A painter that later bid on the exterior painting of our house commented that the roof was a “first class job” and should last many years. We highly recommend Alan Bradley Roofing, a company that deserves this recommendation!!!

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  Josh Conver

  1.0

  I was very disappointed with both the customer service and repair. I had (and still have) a leak around the HVAC unit on my roof. I contacted Alan Bradley Roofing and explained the problem to the estimator. He did not look in the attic to investigate the leak and he assumed that he knew what the problem was. About a week later, the company sent me a statement, which I signed and returned to them. I did not hear back from the company for a week. I followed up with an e-mail asking what happened to the estimate. I was told that they received it and I had been put on the schedule for July 2013. During a rainstorm over Thanksgiving, my roof leaked in the same place. I attempted to contact Alan Bradley Roofing numerous times by phone and by e-mail, but they never returned my messages. It took the threat of a BBB complaint for them to reply to me and to take action. When they did send someone out to "patch" the work they performed in July, Alan Bradley Roofing did not notify me prior to the technician's arrival; instead, they sent me an e-mail stating that someone had come to the house, performed the work, and left. There was no way to verify if they were telling the truth or not. Needless to say, the roof is still leaking. I'm out $1000. I would not recommend Alan Bradley Roofing.

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