Al Marino Inc
4th, Charleston, WV

Al Marino Inc Reviews

4.1 stars based on 109 reviews

Featured Comments:

• R

  Richard Meese

  1.0

  My mother in law used this company to replace the main water line to her house. It was approximately 20 ft of pipe. Roughly 5 ft were outside and the rest is through a crawl space. The connection to the house is just dangling in the air. It looks very unprofessional and they charged 3,300 dollars. I would expect no more than 100 bucks per foot and a secure attachment to the current plumbing from a pro. Not satisfied!

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  Response from the owner

  Thank you Richard for notifying us of your concern. We would like to discuss the issue with you as soon as possible. Since we do not have you in our system we need your contact information. Call us at (304) 345-9000 or send us an email at [email protected]. We look forward to hearing from you. Have a great day! Thank you, Jay Marino Jay Marino.

• C

  CJ Rakes

  1.0

  I called Al Marino, they set up a time and showed up. Came in and looked at my issue, which was a frozen and split main water line under my house. Instead of fixing that spot, they insisted on replacing all my waterline from 1 end of the house to the other, told me $800 cost. I replied saying I only needed the place fixed where it was split, maximum of 16” of line. They said we’re either gonna replace it all, or we’re not doing it. I said well I’m not paying $800 for a $200-300 job tops. Very unprofessional the guy told his helper, “get the tools and let’s go.” I would not recommend this business whatsoever to anyone. The helper was as nice as could be, his boss, totally opposite, Jerk.

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  Response from the owner

  Hello CJ. Our apologies for any inconvenience we my have caused you. As per my and your conversation we could not repair the existing pipe. As I stated our insurance will not cover work that is not acceptable as per our licensed technicians. Since we could not perform the work we did not charge our service fee for the assessment. Have a great day! Thank you, Jay Marino

• M

  MARSHALL CAVENDER

  5.0

  Replaced old sewer from my house to the septic tank. Marino's was the only plumbers to come to my house in Boone Co. They unclogged the line, then found the line was collapsed in multiple locations. Fast, professional, reliable, and courteous.

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  Response from the owner

  Thank you Marshall for the outstanding 5 star review! Jay Marino

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