Affordable Roofing, Siding and Gutters
3rd, Cleveland, TN
- Phone:
- +1 423-584-5600
- Address:
- 332 3rd St SW, Cleveland, TN 37311
- Hours:
- Thursday9AM–5PM
- CLOSED
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Affordable Roofing, Siding and Gutters Reviews
4.1 stars based on 160 reviews
Featured Comments:
J
Jennifer Holton
5.0
We had new fascia put on, Eric and Jonathan did such a great job! J.D. and his team did an awesome job putting new gutters and gutters guards on our home. I highly recommend this company, very satisfied customer!
Response from the owner
Thank you so much, Jennifer, for your honest review and positive comments about Affordable RSGW and our team. We appreciate you and will pass along the positive feedback to the members involved in your projects.
M
Mia LeeLaw
1.0
HORRIBLE EXPERIENCE! This was a very small simple job, I would hate to see what happened on a bigger project! Had a storm tear down some siding and shutters on our home. Read reviews for this company and thought they were the perfect fit but was met with repeated disappointment. One of the corner siding pieces they replaced was dented when finished and the other was cracked ( they never fixed these on return visits). They showed up unannounced several times and I did not know they were here until I heard them unnecessarily drilling into my brick instead of lining the new shutters with the already pre-drilled holes. 2 days later the paint they put over the black shutters was peeling off. They showed up unannounced to get them and I called to mentioned that the shutters were uneven when they put them up the first time. They returned to fixed the paint problem but they were the wrong color and they took them back a third time. Showed up unannounced again and I again mentioned the shutter were uneven and asked that they be lined up when they were put back up. I went out to check this and they had left and the shutters were still uneven. 3 day later ALL 6 shutters had fallen off and paint was scuffed. They no showed 2 days they said they were coming to pick them up. They finally showed up and fixed the scuffed paint, plugged the extra holes they drilled, and used silicone for a more secure hold but.... the color is still wrong, they are still uneven (both on the same window and when compared to other windows they are all at different heights), there is paint on the brick in several places, and they stepped on my plants under the windows leaving foot holes and dead spots in them. At this point I do not want them doing any other work and will find someone else to fix their mistakes. They are overpriced and all I paid for was repeated incompetence. See pictures in yelp review
Response from the owner
Hi Ms. LeeLaw, I’m sorry to hear about your bad experience with our company. We’re normally known for our exceptional attention to detail, and we regret you feel we missed the mark. I am not locating a customer by your name in our system. If you’d like to discuss this further, please contact our office at 423-584-5600. We look forward to the opportunity to earn back your business.
V
Victoria Weber
5.0
Amazing team of employees! Great prices and quality of work. Everything you are looking for in a Roofing company.
Response from the owner
Thank you, Vicki. We enjoy having you around.
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