Affordable Roofing by John Cadwell, Inc.
Thacker, Kissimmee, FL

Affordable Roofing by John Cadwell, Inc. Reviews

4.7 stars based on 182 reviews

Featured Comments:

• S

  Syd C's

  3.0

  We went with Affordable Roofing because they offered the best price I could find. The roof looks great and they were fairly responsive (when in the office). The roofers themselves were respectful and professional, and as a woman meeting with them alone, I never once felt uncomfortable. They ended up being behind schedule slightly, otherwise it would be five stars for sure. I would still go with Affordable Roofing on our next project! **UPDATE** I'm keeping my original post above, but we have been struggling with getting any communication from this company post-project. I am reducing my review by two stars due to this. They had promised a Wind Mitigation report that I could provide to our insurance when we signed the contract. Now it has been over six months of me trying to get this report from them and every time I call or email, they either say they'll get back to me and don't, or ignore me completely. I am so disappointed because the process started out so well. It's a great value, but the lack of responsiveness is simply unprofessional. **SECOND UPDATE** I finally got ahold of someone who got me in contact with John, the Owner, I believe. Once I talked to John, things got back on track. There was an internal issue with a specific employee that has since been resolved that was the cause of me not getting my report. Though I was still no-showed yesterday, they did make it out to my house finally this morning and I have received the report a mere few hours later. Overall, they definitely need to work on their communication - HOWEVER, it does seem like they are actively resolving these issues and are on the up & up. I would recommend giving them a try for your roofing project still, just don't be afraid to press them for updates. :-)

• l

  loni Vanbenthuysen

  5.0

  John is amazing. He was quick to come. He was so helpful and honest. I was dreading having to deal with having my roof redone. He was patient and explained every step and all my options. He even fixed the leak in my roof while I was waiting to get financed. I can honestly say I am happy and have a company I know I can trust and call on for all my roof issues.

• Y

  Yolanda Hayward

  3.0

  We contacted this company to provide a certification for our roof and a possible repair. We were told that we had to pay $350 for him to come out and that he always charged upfront for roof certifications. He assured us that he would be able to do the the repair for us and fill out the paperwork for the certification. When he sent the invoice the price increased to 360.50, we paid it because he assured us that he could help. On the day of appointment he sent an email stating that the roof was beyond repair and that he would issue a refund although he never met with us.. I tried to call him but he didnt answer. It has know been two weeks and we have yet to receive our refund and he is now blowing us off. I would never recommend this company and anyone reading this should pay close attention to the negative reviews. I wish that I had. Update: John came by this morning and handed me a refund check . I appreciate that he responded so quickly to this review. I now consider this resolved.

More reviews (2)