Accu-Rite Roofing and Construction Services
Roosevelt, San Antonio, TX

Accu-Rite Roofing and Construction Services Reviews

3.6 stars based on 7 reviews

Featured Comments:

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  Silvester Montoya

  1.0

  We hired accu-rite roofing to complete a house remodel after two other contractors bailed on us. At first they were eager to help us but soon after it was delay after delay they either had other projects and were not able to send anyone. The process took forever because sometimes they would only send one person at a time. We always asked if we were on schedule but we could never get a definite answer. 11 months later the project was completed but we had several issues with cracked flooring which took forever to get repaired. Now we have cracked ceilings where header beams were installed and now they are saying they won't cover warranty because they did not perform an excavation that they had quoted us for. This was the second time we had used accu-rite and we were hesitant to give them a second chance because of some issues we had on the first go around. But be assured there will not be a third. They are not easy to work with and everything is always the customers fault.

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  Response from the owner

  Dear Silvester Montoya, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us on by phone at (210) 227-6807. We hope to find a solution that makes you smile.

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  Lorena Contreras

  5.0

  Mr. Belden and his team are more than a professional specialty company. They truly are honest, fair and incredibly reasonable and handy. They care about resolving issues and concerns you are having in a prompt and reasonable price and time. They not only saw and resolved the problem, but they went above and beyond to help repair a future problem! They came, evaluated, provided a prompt quote and installed my gutters. They even informed and fixed a problem on my roof I did not know I had. Thank you Accu-rite, you are great and you did it "RITE!"

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  Response from the owner

  Hi Lorena Contreras, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

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  Manuel Rodriguez

  1.0

  I hired them to install a new roof on my home in 2017 after the hail storms. I am trying to sell the home now and the home inspector found roofing nails coming loose and minor shingle damage. I contacted Blanca at Accu-Rite who promised to honor their warranty and make the repairs very quickly. It has been over two weeks and no repairs and now Blanca is avoiding my calls. Buyer beware of any company that does not honor their warranty.

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