ABC Seamless of Nebraska
Maple, Omaha, NE
- Phone:
- +1 402-391-4500
- Website:
- http://abcofnebraska.com/
- Address:
- 8032 Maple St, Omaha, NE 68134
- Hours:
- Thursday8AM–4:30PM
- CLOSED
- Reviews
- Map
ABC Seamless of Nebraska Reviews
4.3 stars based on 74 reviews
Featured Comments:
M
Mike Scoles
5.0
ABC installed our new siding and gutters. They were very professional and pleasant to work with. Jason and the siding crew did an excellent job and clean up was good. The gutter squad, Williams crew worked quickly too! We love how everything looks!
Response from the owner
Thanks for the review, Mike! Our seamless steel siding in sage is one of our favorites - great choice! So happy you had a great experience with our siding and gutter installers. They're great at what they do! They'll receive a cash bonus because of your positive review. :) Thanks so much for your business, Mike, and don't hesitate to reach out if you need anything!
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Nick Richter
5.0
We used ABC Seamless for our metal siding, storm door, and sliding door. We are very pleased with all the products. The crew (Ben and crew) were extremely knowledgeable, professional and pleasant to have on our jobsite. They always had solutions to difficult tasks and worked long hours to complete the job in a timely manner. I would recommend their expertise to others. I would also like to mention that the professional office staff was great.
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Owen G
2.0
My wife and I contracted ABC Seamless to put all new gutters on our home in June of 2019. They came and finished the work in late July that same year. The color match was good and the workmanship looked solid, until the following spring. The following spring, we noticed a downspout extension had fallen off. We contacted ABC in late April or early May and requested they come fix the issue, as the gutters were less than one year old and should not be falling off. We also had a couple minor issues that we asked to be addressed. Essentially, we requested a longer downspout extension to resolve both issues. This was where things went sideways. Through May, June, and July we continued to contact ABC to request them to come fix these issues. They were contacted by phone, by email, by their website chat function, through their website contact form, and left several voice mails. Sometime in the beginning of July, I was contacted by the person who was going to fix the issue, “Thursday.” Thursday came and no one showed up. Eventually, I sent 2 or 3 more written messages letting ABC know I would be posting my truthful experience on several websites and through Social Media if they continued to ignore my requests. I was contacted the next day and told someone would be out Friday to fix my issues. Friday came and they did send someone out who tried to fix my issues. The pictures show how my issues were fixed. Both downspout extensions look terrible. One isn’t even screwed in. The other was cut so poorly the jagged edge cut my son’s foot as he brushed against it. After waiting nearly 3 months, the gutters looked worse after they "fixed" them! For what we paid for these gutters, I am left unimpressed by the workmanship and amazed at the lack of professionalism in their follow up. I cannot and would not recommend them for any project, see as how my family was treated for what I would consider minor issues with fairly easy fixes. My family and I were treated extremely poorly and unprofessionally. With downspouts falling off the house after less than a year, the workmanship was exceptionally bad as well. Buyer Beware. ***Edited to add: After several reviews, pictures, and a complaint posted through the BBB; ABC Seamless came back out to fix the issues. The same person that "fixed" them the first time was the used the second time. I requested he come get me before he left so that I could inspect the work. He showed up before 7am and then PRETENDED to ring the doorbell before leaving. I guess I'd be embarrassed, too. I'm still disappointed in the lack of professionalism and poor workmanship. I will begrudgingly give them credit for FINALLY fixing the issues, but I will ultimately recommend against anyone using them in the future. I added a single star to my review for addressing the issue.
Response from the owner
Hi Owen, while we do record and track all communication, there is a chance something could have been missed. I personally passed along all website and chat messages to our service team. Our service directer, after seeing the pictures, has said we will come out and fix the issue correctly and will be reaching out to you today as well as educating his team on how to properly handle communication and customer service. We apologize that it had to come to this, and look forward to fixing the issue. Thank you.
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