A Crown Roofing
Augustine, Jacksonville, FL

A Crown Roofing Reviews

4 stars based on 40 reviews

Featured Comments:

• A

  Ashton Volkova

  5.0

  After a tree fell on my house, my neighbor was confident the team at A Crown Roofing would be able to take care of me. Having never dealt with something like this before, I was not looking forward to navigating the ins and outs of dealing with the roofing company, insurance adjusters, and inspectors. I was put in touch with Steven at A Crown who came over and reviewed the damage to let me know what my possibilities might be going forward. From the moment Steven introduced himself, he immediately made it his mission to make this experience as seamless as possible. He explained everything that would happen at each step of the process and provided me plenty of reading material so I would be completely informed. Steven wasn’t able to make it out when the insurance company sent the adjuster to review the damage, but he made sure his colleague was here who was also very easy to work with. He worked directly with the adjuster and really made things less stressful for me since he understood the scope of damage and terminology. After working with A Crown Roofing, the insurance company determined that due to the extent of the damage and age of the roof, it would need to be replaced. Steven actually came back out to take some additional pictures under the tarp for the insurance company. I was so thankful he was able to immediately work this into his schedule so I could get my claim processed ASAP. The longest part of this process was getting the check from my insurance company. Once I did receive it, A Crown moved at light speed. They called the bank that my home is financed through and set an appointment for me to get the check endorsed. After everything was signed, they picked up the check and I had a new roof. The only thing they could have done better is provided a heads up on when the roofing supplies were going to be dropped off. The very next morning after the supplies were dropped off, the dumpster showed up and the roofing crew right behind them. I was so impressed with how fast everything happened, but a heads up would have made things a bit easier. We went with Weathered Wood for the shingle color and the crew was almost completely done installing it within the first day. They only spent half of the next day completing the work and cleaning. The sales manager Joe was in direct contact with me during and after the process working with my insurance company to make sure any issues they have are handled. Not only did he handle any interactions with the insurance company on my behalf, he got a wind mitigation report completed on the new roof and actually reduced my rate! This was definitely the icing on the cake for the experience. I’m beyond happy my neighbor recommended A Crown Roofing because the amount of stress it eliminated from this process doesn’t have a price tag.

• S

  Stephen H Blomberg

  5.0

  Michael was awesome! He took care of the inspection scheduling an independent contractor and managed of all of our HOA requirements and paperwork… It was effortless on our behalf! We received a new roof with ridge ventilation and drip edge. And I literally could not complain about a thing. Not one, and I am very picky No mess, nails or loose debris was left behind. We had such a good experience I have recommended them to 4 other homeowners in my neighborhood!

• C

  Christopher Bennett

  5.0

  This is the second time I have used A Crown Roofing for a complete roof replacement. They are professional, reliable, and honest. Michael was a pleasure to work with. I will continue to recommend them to family and friends and they will the first roofing company I call when the need arises.

More reviews (2)