911 Restoration of Tulsa
Missouri, Claremore, OK

911 Restoration of Tulsa Reviews

5 stars based on 91 reviews

Featured Comments:

• J

  Joanna Martin

  2.0

  Update: the fact that only positive reviews get acknowledged speaks volumes. :--( First I want to say I double checked the phone number listed with the one I called to make sure I had the right place. 1 week ago I called to inquire about renting a floor dryer to finish cleaning up a flood area in my home. The gentleman came over, was very professional, checked the carpet and provided an estimate for equip rental as we as one to have them finish the dryout. Fearing possible mold I agreed to let them do it, they floated the carpet, brought in a dehumid and fans and said they would return in 3 days. Three days later the same gentleman comes in like a tornado grabs his equipment and on his way out informs me he will see about getting the carpet crew scheduled. I was not aware that a SECOND team would have to finish. 4 days and several texts messages later I'm still sleeping on the floor. I finally contacted him noting I would finish myself and we would renegotiate the bill.... he responds with the phone number of the person I need to call about the bill and says "If you can get someone yourself to do that project that's what I would do because they seem to be backed up a ways." SERIOUSLY???? If a company is too "backed up" to complete a project as small as this was perhaps they shouldn't have started it. Service that I received was great... not knowing what was going on for 4 days and discovering I had to finish it myself.... not so great.

• M

  Michael Saks

  5.0

  From the moment we met Joe Meyer and his team of young men we knew we were in the right hands. They were here in NJ to help with the flood remediation from Hurricane Ida. We had so much damage to our home in the basement and a den. They were not only hard working and professional, but also compassionate and understanding and totally accommodating. Would recommend them to anyone who is unfortunate enough to need their services. Also met with Mike Manlandro the owner and meeting him made us understand why the team is so great and respectful. Just fabulous folks.

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  Response from the owner

  Thank you for the kind words, Michael! We're so glad our team was able to help with your water damage.

• P

  Patty Porter

  5.0

  Mike Manlandro came out within 24 hours of my call to their service department yesterday concerning possible mold in my home. There was an odor in some areas, but no mold was visible. He was here this morning to check things out. He did a thorough inspection, including a visual check and measuring the moisture levels within the entire home. He took all the time needed to answer my questions, address my concerns, and determine that mold is not the problem. Turns out the problem is humidity inside the home. There was no charge for the consultation, inspection, or testing. There was no pressure from him, and he didn't try to sell me anything. Instead, he offered a simple, free solution to try: changing the air conditioning thermostat fan setting from Auto to On. That way, there is continuous air movement throughout the home which should keep the home dry. I was already pretty sold on 918 Restoration after reading their glowing Google reviews. Mike was super responsive, knowledgeable, responsible, considerate, thoughtful, honest, and creative in the solution he offered. After the service he provided this morning, I am completely sold on them. It gives me great peace of mind to know there is not mold in my home. This is a company you can trust. I totally recommend them. .

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  Response from the owner

  Thank you Patty! I am glad you didn't need any mold remediation and we could save you from having any cost. We're here if you ever need us.

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