1-800-HANSONS
Industrial, Ypsilanti, MI

1-800-HANSONS Reviews

4.2 stars based on 186 reviews

Featured Comments:

• W

  Wendy Monger

  5.0

  Everyone we dealt with for our roof installation, was very polite and on task. It was installed sooner then we expected. Which was great. The materials were better then I expected. The work crew was very polite and also on task. Their cleanup after was exceptionally good. I couldn't find any thing left behind. Our overall experience with Hansen's was excellent. We will use them again if we need any work done. Thank you

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  Response from the owner

  Thank you Wendy!

• M

  Malcolm Muscato

  1.0

  This company will promise to do a professional job. Lol what a joke paid 21,000 for windows, gutters and new aluminum on all the outside trim of the house. Started this project in October of 2021. Had to have 3 different crews to come out to fix the original crews mistakes. Already have had service issues and see this company no longer cares to fix them because they have gotten their money. Called over two weeks ago to replace a window due to a mess up from the factory. The window has an oily substance in between the pains. Called for service wanted a technician to come out. The lady told me it was up to me to take pictures of the problem and send it to them. I asked why a service technician couldn't come out, the response was we would have to charge you for that service. I reminded them that I have a warranty. Was told that's how it's done. I have looked through my contract and have found no language that says this. The lady finally said she would order the window. She said two weeks and she would call back to put me on the schedule. 3 weeks later no call just like the rest of these reviews for people who got the short end of the stick. Monday coming up i will be getting in touch with the BBB and making a complaint. What a joke hansons is.

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  Response from the owner

  Malcolm, We would like to gather additional information. Would you please email [email protected] including your contact information for our management team so we can locate your order in our system? Thank you

• W

  Wendy Cronce

  5.0

  The Door wall we purchased is wonderful. Great quality and craftmanship. From Sales to installation all the people were great and knew their job. Defiantly will use again if needed.

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  Response from the owner

  Thank you Wendy!

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