Pulse Roofing and Restoration LLC
South, Cypress, TX

Pulse Roofing and Restoration LLC Reviews

4.6 stars based on 19 reviews

Featured Comments:

• J

  Jerry Lawson (Gr8srt)

  5.0

  From when I first met them they were very professional and worked with me to walk thru the process to get my damaged roof replaced. They came with the insurance inspector and helped, work with the claims person. Once approved, 2 days later we started the process and finished up on the morning of day 3. The crews were all very respectful with 12 to 15 folks on the project getting it completed. The managers were by numerous times a day checking on the crews, and the foreman never left during the process. Clean was completed each day, and at completion they spent time making sure all cleanup and roof was to my satisfaction. Never met any of the group prior, ut would recommend to anyone who wants it done right.

• P

  Peter Van

  1.0

  The gutter installation was nothing but a problem. I took the installer two weeks to remove the existing gutters and 4 more weeks to install the new ones. After the first rain all the corners of the gutters leaked. I called and complained and after a few weeks the installer came out and sealed the leaks. The next time it rained there was still one corner leaking. I called and complained. Kevin from Pulse told me 2 or 3 times that the installer was coming but he never returned. The company was generally responsive up until the point they were paid; after that not so much. I don’t recommend them.

  ---

  Response from the owner

  This customer has an issue with a contractor that conducted great quality work and unfortunately has relayed inaccurate information in their reviews and praised the roof installation and process and even let us know how pleased he was with the ease of the process in addition to us providing him with contact information for an affordable and quality window replacement company. It's unfortunate he's had issues with his gutters, but he does have the gutter companies contact information. To correct this customers memory gutters were removed 2wks prior to roof build and then took 1 week for installation due to materials being in scarce supplies due to covid.

• J

  James Lilly

  5.0

  Awesome group of guys! Called them up after a hail storm,they inspected the roof promptly after I contacted the company. They informed me about the damages that I sustained and suggested that I start a claim with my insurance provider. Pulse roofing took care of everything start to finish. I was pleasantly surprised to see how effortless this process was for my wife and I ...... I highly recommend Pulse roofing and restoration.

More reviews (7)