Jacob’s Ladder Commercial Roofing and Restoration
Lincoln, Lexington, KY

Jacob’s Ladder Commercial Roofing and Restoration Reviews

5 stars based on 27 reviews

Featured Comments:

• L

  LC Hanks

  5.0

  Hugh and the Jacob's Ladder team are fantastic! Upon purchasing a new home we discovered the roof was leaking. I called Jacobs Ladder and a few other prominent Lexington roofing companies for estimates. Hugh from Jacob's Ladder was on site within hours and spent over a half hour on the roof diagnosing the problem. His repair estimate was extremely reasonable but, as one does with these things, I wanted a couple more estimates. Two of the other companies I called never called me back to schedule an appointment. The two that did contact me took nearly a week to send someone out to give me an estimate (seems like one would want to see the roof actually leaking when trying to diagnose the origin of the leak...) Each spent around 5 minutes on the roof, failed to accurately diagnose the problem, and gave me estimates several times that quoted by Hugh. At this point I reached out to Jacobs Ladder to repair the leak. They were back within a couple of days and Jose got the leak fixed in short order. He and his helper were polite, easy to deal with, and cleaned up after themselves. Two months and several rains later and still no leak. Great job, Jacob's Ladder! You have our business from now on!

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  Response from the owner

  Wow! Thank you for nice review of our services at Jacob's Ladder! It is not often we can get folks to take the time to submit a review... I sincerely appreciate the account of the experience you had with us, and say that our actions speak louder than the words of 99% of the so-called "Roofing Contractors" out there - most of which are owned by former Vacuum Cleaner Sales People - and have no business in the contracting arena in the first place. Best Regards, H

• D

  Debbie Blair

  5.0

  I can’t say enough good things about this company. I would highly recommend them. From start to finish (1 day) this was a painless experience! I felt the price I paid was very reasonable. Hugh Johnson, the owner, was the ultimate professional. He took the time to walk me through the process so I would understand all that was happening. His crew was professional and friendly, they started on time and cleaned up everything when the job was completed. And the roof looks great! You won’t be disappointed if you choose Jacob’s Ladder for your roofing needs.

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  Response from the owner

  Wow!!! thank you for the awesome review Debbie! You take care now, let us know if you need anything else. Don"t forget about our $100 roof replacement referral program!

• G

  Gerald McCauley

  5.0

  Jacob's Ladder was very professional and honest starting with our first meeting through completion of replacing the roof on our house. Jacob's Ladder's crew did great job installing our roof. The grew was very cooperative and curious to me and my wife during the installation of our roof.

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  Response from the owner

  Thank you for the nice review Gerald! It was our pleasure to help with your roofing needs in Nicholasville Kentucky!

More reviews (7)