Full Coverage Company
Shelley, Mill Valley, CA

Full Coverage Company Reviews

4 stars based on 2 reviews

Featured Comments:

• B

  Brooke Rogers

  3.0

  The roof on our house was purchased with a 20 year warranty against "all leaks and workmanship". In the last week there has been a large rain storm, and the roofer came over multiple times to see interior leaks from the roof. He promised to arrive today to investigate and address those leaks. Today he claimed we have no right to the roof warranty (which lists the house as the guarantor), and the leaks are not his problem. He refuses to inspect, investigate, water test, or do any work on the roof, and refuses to uphold the warranty on the roof, which has 10 remaining years. EDIT: I'd like to update my previous comment. The roofer has since been responsive and investigated the leaks in our ceiling. He is knowledgable, so we appreciate his input, and he is helping us to resolve the issues.

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  Response from the owner

  That roof got repaired for free, even though the new homeowners made several roof penatrations without my knowledge prior to me coming out to look at the Roof. Full coverage once again went above and beyond the call of duty, and of course if someone else penatrate's the roof it voids the warranty.