BluSky Restoration Contractors
Buttonwood, Columbia, MO

BluSky Restoration Contractors Reviews

3.7 stars based on 3 reviews

Featured Comments:

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  Taurean Williams

  1.0

  Blusky was hired to rebuild my residence that was damaged from a fire in April of 2020. Previous contractors advised they didn't have the capacity to rebuild our home in a timely manner but Blusky advised they could & it would be repaired by December of 2020. As of June 26, 2021 my home is still not complete & Blusky is unable to give a guaranteed completion date. They confirmed they booked too many jobs after accepting mine. Currently their subcontractors needed for my property are busy working on properties that were damaged AFTER my residence. Invoices that have been previously paid are typically resent as they have failed to properly document payment They had promised weekly updates for status - this is missed most weeks & questions/concerns are typically not answered in a timely manner if at all. I advised them of a leak in my basement nearly 3 weeks ago through 3 separate emails & haven't gotten a confirmation to date. Do NOT pick this company for any repairs. They will tell you everything you want to hear but don't count on them to actually follow through on it. A 4-6 month repair is currently at 1 year & 2 months with no definite end in site. 10/21 Update - House has still not been officially completed. - Flooring nails sticking out of the living room - One bathtub that is not usable as it leaks & has already caused damage to the ceiling in the basement ----No ETA on repairs to these issues as of today

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  Response from the owner

  Mr. Williams, we regret that your experience has been less than satisfactory. Customer satisfaction is our top priority, and 96% of our customers say they would hire us again. What you have described clearly doesn’t live up to those expectations and we’re sorry. Our vice president has been in touch with you, and we trust he has been able to assist and address your concerns directly. Please contact us at [email protected] if we can assist further.

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  Matt Smith

  5.0

  I had the pleasure of working with BluSky recently and my experience was great! Their response time was within 1 hour after they received my call. The whole process was quick, smooth, and seamless. Thank you BluSky!

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  Response from the owner

  Thank you for your review, Matt! We appreciate your kind words, and are glad to hear that everything went well with your property!