A&M Home Services
Erskine, South Bend, IN

A&M Home Services Reviews

4.8 stars based on 271 reviews

Featured Comments:

• J

  Justin Fain

  5.0

  Great service from Mike with A&M! He went above and beyond to help with our roof repairs. Professional and courteous are just a couple of words to describe his service. He responded quickly and communicated all aspects of the repair with us. No surprises and problems solved!

• R

  Randy Smith

  5.0

  I submitted a quote to have A&M come out and install a bathroom exhaust vent since they are the company that replaced my roof as well. Received a message from josh the next and had set up for them to come out and install it for me. The next day mike miser got in contact with me and was able to come out the next day and install it. Even tho I wasn’t home he stayed in contact with me and called when he was finished and let me know everything was completed and all hooked up for me.I Would recommend A&M and Mike miser to any of my friends or family for any roofing needs that needed done.

• J

  James Richardson

  1.0

  **scroll down for updates** I am furious, to put it mildly. While the roof and gutter work itself was indeed well done, a one day project ended up in 2.5 days of labor and a dumpster/trailer on our property for nearly 6 days. The mess they left in our yard was utterly INEXCUSABLE. In the past 3 days we have found well over 100 screws and nails. Today I found 40, yesterday 45. Two days before that too many to count. I. Am. Not. Joking. I specifically asked one guy if they had cleaned up before they left. He said “of course”. I then bent over and found (I kid you not) 8 nails in Literally 30 seconds and told him to do it again. 2 minutes with a magnetic rake by one man was all the effort they put in. Now, 4 days late I’m still finding literally 40 nails PER DAY. Did I mention two different foremen on two different days came out to “clean up” again after we complained? A foreman personally came out (for the second time) earlier today. I get home, find f-o-r-t-y more nails. HOW DOES THIS HAPPEN? I have a 4 year old who wants to play in the yard. Currently our game is, “walk carefully and find the nails!” He’s apparently better at it than these lazy “professionals”. They didn’t use a single damn tarp. Literally a single $8 Walmart tarp at the base of whatever area they were stripping would have saved me hours of combing my yard for rusty nails and screws. My in-laws have a nearly 4000 sq ft house. They found “maybe” 8 nails (according to my mother-in-law) after their project was done (by another company). Our house is barely 1000sqft (it’s tiny!) and we have found at least 150 by my conservative estimate. Again, it defies belief. I wouldn’t recommend this company to a dog. Primarily because that dog would end up with rusty nails in its paws. Did I also mention that they didn’t lay a single shingle on day 1? We got rain overnight and lo and behold, water came right into the office and fell on my wife’s MacBook Pro. There are water marks on it and all her sticky notes were blurry and curled. They can’t control nature, but they could have perhaps been a little more diligent in laying tyvec or whatever that sheathing was. My neighbor’s house is bigger than ours, two stories, rather than one, with a steep roof pitch, and they were done in one day, not 6 (if you include the weekend). **Update 2 weeks later: Our first heavy rain and it leaked around the chimney, which ran down into our kitchen and soaked some stuff. I went to get a mug off the shelf for tea and was surprised to find a bunch of dark brown water already in it. Good morning! My wife’s keyfob to her van was all wet, papers were ruined as was what I hope was not a winning lotto ticket I hadn’t scratched yet. **Update 4 weeks later: The flashing was fixed by a different crew from A&M. No leaks. Updating my review to 3 stars because the owner of the company personally came to our house to apologize and talk to us. Turns out the crew was a subcontractor and after our experience they were fired. I appreciate his taking action and being enough of a gentleman to apologize in person. He was frustrated by our experience too, and he gave my wife and I a letter of apology with a gift card to our favorite restaurant and another to Walmart. ***January update: Heavy rain and our chimney is leaking again. It was my understanding that a crew was commissioned to come out and fix the flashing around the chimney. Apparently that never happened. Adding new photos showing the water running down my chimney. Water made it all the way down to the kitchen shelves again. I’m so tired of this.

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  Response from the owner

  Good Morning James, I apologize for the experience you had with A&M. This is not how we do business. Please call our office at 574-855-1050 so we can set up a time to come meet with you and make it right, being that you are a renter I do not have your contact info. Again, I apologize for your experience. I look forward to hearing from you. Have a Great Day!

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