SERVPRO of Yavapai County
Florentine, Prescott Valley, AZ

SERVPRO of Yavapai County Reviews

4.7 stars based on 24 reviews

Featured Comments:

• c

  cody ray

  1.0

  You tell me if you want someone to do this to your house. This is all Servpro work via Anthony Seipel. Rather than bore you with a long story, show these pictures to another contractor and ask their opinion if this if professional work or not. The back of our house is 20 degrees colder from the shoebox size hole left in the floor and the skirting that was not put back.

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  Response from the owner

  Hello! Thank you for the feedback. We did an audit of your job file and noticed that our team did cancel your contract and reimbursed you. We have processes in place to ensure each and every customer receives quality work and customer service, and we are sorry your experience does not match our standards. Please call our office if you have any questions.

• R

  Robin Lieske

  2.0

  We just got completely gouged by that place. Had a small overflow situation and they insisted on huge money to help. It should've been apparent from the photos taken that they were ripping us off but they did anyway. We'll never use them again.

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  Response from the owner

  Hello! We are sorry to see you had a negative experience with SERVPRO. We searched our job files and we do not have a customer by your name. As you may know, all SERVPRO franchises are independently owned and operated and we believe you may have worked with a neighboring franchise. Please call our office if you would like assistance in locating the franchise you worked with.

• D

  Demi Dad

  5.0

  Kevin, Stuart, and the team at ServPro took great care of my family this past weekend. After the initial restoration company I booked with could not deliver...and didn't even show up as promised...ServPro arrived within two hours of notification. Being a holiday weekend, our leaky pipes had a real chance of causing havoc with my daughter's bedroom if not remedied promptly. Kevin and Stuart showed up on time, took immediate action with dehumidifiers/air movers, and put our worries at ease. Kevin continued to monitor temps & moisture the next few days to make sure everything went well. I can't say enough about this experience. If you want high standards, sound execution, and professional attention...this is your company.

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  Response from the owner

  Thank you for your review!

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