Castle Roofing Atlanta, GA
Iris, Atlanta, GA

Castle Roofing Atlanta, GA Reviews

4.8 stars based on 262 reviews

Featured Comments:

• D

  Dave

  4.0

  TL;DR Thorough and speedy work, outsourced communications suck. I needed some repair to my siding. Out of the 3 companies I called, Castle's pricing was in between and they were open to negotiations👍. I had to follow-up with Samantha the office agent to get my estimate... After that, any communication was done through some crummy outsourced call-center which only collected my information and told me another person would contact me back because THEY DON'T KNOW ANYTHING!! 🙄😑😮‍💨 The roofer came by 2 hours late, but did a good job on the house! 😃 It took him 4 hours to replace the siding, add flashing, and add storm shield. Person had to run to get paint after I told him I didn't have any... If I'm spending a couple of hundreds I'm expecting you to bring all the material. 😐 Overall not the perfect experience but good enough compared to what's out there. Most important thing is that they're insured. BTW they only take payment through bank transfers... No credit card. Bummer, I want my points. 😬

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  Response from the owner

  Dave, thanks for trusting us with those repairs to your siding and roofing on your home in Doraville, Georgia. You're right to expect outstanding service from start to end, and I appreciate you sharing this feedback. If there's anything else we can do for you, please don't hesitate to reach out. -Carlos, Owner

• N

  Nicholas Widner

  5.0

  Needed fascia repair with flashing and vinyl siding and needed a bathroom exhaust fan to vent through the roof. Both were done in the same day, with the materials I requested, before sundown. Castle Roofing did an excellent job and gave me peace of mind now that those repairs have been completed. They let me look at some of the repair they were doing as well so I could learn more as a new home owner and answered all of my questions. Respectful, courteous, prompt and I believe very fair pricing. Thank you again!

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  Response from the owner

  Thanks for the excellent review, Nicholas! Please just get in touch if we can ever lend a hand with anything. -Carlos, Owner

• L

  Lindsey Farrell

  5.0

  We could not be more thrilled with the work of Castle AGAIN! They replaced our entire garage detached roof with cupola and even dealt beautifully with some prior homeowner "arts and craft type" repairs they found. Carlos the owner is incredibly thoughtful, communicative, and easy to work with. The entire office staff is beyond kind and quick to respond/help with every step of the way, from permitting to color selection. The crews are timely, reliable, and fastidious workers. The site was clean and everything was done to perfection. THANK YOU CASTLE! Our #1 choice in all things roof repair and in our new home more to come!

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  Response from the owner

  It was a pleasure working with you once again, Lindsey! We appreciate you choosing Castle for your repair needs on your home in Decatur, GA. Were glad we could help you handle that roof repairs and fix any DIY repairs left over from the previous owner. The next time you could use a hand, we look forward to being your first call. -Carlos, Owner

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