Carter Bros Lumber Co
Carter, Springfield, IL

Carter Bros Lumber Co Reviews

3.9 stars based on 13 reviews

Featured Comments:

• K

  Karey CoWhick

  5.0

  I purchased new granite counter tops for my kitchen twice from Carter Lumber. Last time was 11 years ago. I must say they are wonderful! Despite the pandemic the service was quick, easy and very methodical. Between Carter Lumber and Modern counter tops it took just three weeks to complete the process. Despite small glitches, they arrived as promised, sent in plumbers quickly and installed the counter tops within two weeks. Everyone's attention to detail was amazing. I went to two other places, waited over 5 months at one and got a call the installer was tied up. Got my money back and went to Carter Lumber. So very glad I did.

• L

  Lisa Brown

  3.0

  Hard to rate. I walked in and asked for help to get a door knob for a storm door and they said they couldn't help me unless I knew the name of the storm door. The storm door is very old with no names. I thought they could help me out, but not much, even with the door knobs in hand.

• A

  Anonymous Anonymous

  1.0

  Just called at 12:50 PM today. I had a question about the haunted hayride because the phone number that was listed on the haunted hayride’s Facebook page is disconnected. The guy that answered the phone was the most rude person I have ever talked to in my entire life. I explained that I needed the phone number, and his response was “well what kind of questions do you have I mean it’s a hayride, what could you possibly need to know?”! Then he snickered. I explained that I needed to know what time they start selling tickets. He said “I’m not really sure, I’m in the back and I don’t have time to go to the front to ask anyone”. Then he hung the phone up on me. He literally hung up! I’ve been coming here since the day it started and I’ll never be back. I’ll just take the party of 37 that I have tonight, and go down the street to that hayride. This guy is emotionally unstable and isn’t safe to work with the public, clearly.

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